Role Description

We are seeking a professional Head Receptionist for a full-time, on-site position located in North Mamaia, Constanta. The Head Receptionist will oversee front desk operations & reception staff, manage guest check-ins and check-outs, handle phone inquiries, and ensure exceptional customer service at all times. Additional responsibilities include scheduling, managing receptionist team duties, maintaining a welcoming environment, and supporting residence administration with clerical tasks.

Qualifications

• Experience in Receptionist Duties, including guest check-ins, check-outs, and front desk management
• Excellent Phone Etiquette and Communication skills, with a focus on clear and friendly interactions
• Demonstrated experience in Customer Service, ensuring a welcoming and professional environment
• Proactive problem-solving abilities and attention to detail
• Ability to lead and manage a team effectively
• Fluency in English
• Experience in the hospitality industry or similar roles is highly desirable
• Certifications in tourism, hospitality or office management are an advantage

How to Apply

Please send your CV to the following email address: [email protected]

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