21 Locuri de Munca Data Analyst in Timisoara

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Order Management Analyst - Limited 1 year

Job DescriptionLimited 1 year contract;Provide customers with information related to price and availability, order status, products, etc.;Process customer returns via SAP;Claims management;Manage the open orders by extracting and analyzing SAP reports;Monitoring the order status for invoicing purposes;Keeps customer informed about its order execution status on daily basis;Provide prompt and courteous service to customers by using communication skills to listen, interpret and respond to customer needs, to ensure customer satisfaction objectives are achieved;Ensure customer issues via telephone/email are dealt with promptly and within a minimum timeframe;Raise requests for creating and updating SAP data (customer master data);Communicate with other departments to ensure that customers’ needs and claims are being dealt with promptly;Active participation for the project related continuous improvement process;Reads, understands and applies the procedures from area of responsibility and othe

BOSCH ROMANIA

Timisoara

Actualizat la 02.04.2024