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Customer Service Specialist With German (remote) în Remote

Customer Service Specialist With German (remote) în Remote

Recrutor (remote)


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Customer Service Specialist With German (remote)
MUSIX AG
Remote

Industrie: Comert / Retail, Publicitate / Marketing / PR, Banci / Servicii financiare, Arta / Entertainment, Callcenter / BPO

Tip job: Full time

Departament: Administrativ / Logistica, Financiar / Contabilitate, Vanzari, Relatii clienti / Call center, Office / Backoffice / Secretariat

Experiență: Entry-Level (< 2 ani),Mid-Level (2-5 ani)


Candidatul ideal
Software development and Music Retail is our passion! With more than 20 years of experience in e-commerce, MusiX AG (the No.1 online retailer in Switzerland for musical instruments) has an ambitious goal and all capacities for it to grow into the European online retail business.
For this very longterm endeavor, we are looking for a new passionate team member at the role of Customer Service Specialist with for our mainly German speaking customers. Enlish, French, Italian and other languages are a plus.

To join our team you'll need the following experience and skills:
* Fluent German language level
* Good logical thinking and strong analytical skills: Since the system is complex and comprehensive, and many situations have to be solved with logical conclusions
* Excellent computer skills
* Diligence, reliability and perseverance
* A keen eye for details
* Long-term perspective: this aspect is important because the training period takes a really long time.

Descrierea jobului

The role will include:
* Solving tricky situations with lots of relations to different objects in the software system.
* Reporting on problems in time and suggesting solutions for them.

What's in it for you?
* 100% remote work
* flat hierarchy, no micromanagement
* freedom for mature people who like to work independently
* very helpful and friendly teammates, a really good atmosphere in the team
* we're in a business with a very interesting future perspective + being part of this
* fixed monthly salary, paid vacation and sick leaves

We're looking forward to receiving your application!
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