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NVS (Visibility) Professional Services Engineer în Bucuresti

NVS (Visibility) Professional Services Engineer în Bucuresti

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NVS (Visibility) Professional Services Engineer

Industrie: Lipsă informații
Tip job: Full Time
Departament: Support / Service
Experiență: Lipsă informații

Job Description

Will be responsible for delivering pre-sales and post-sales activities for Professional Services projects. The position will be based in Ixia’s offices in Bucharest, Romania.

• Regular travel to deliver services on customer locations throughout the EMEA region. Percentage of travel is between 25%-40% percent of the time.
• Work with Sales Managers and SEs to promote Ixia professional services to Ixia customers.
• Assist PS Project Managers during pre-sales process in preparing and reviewing
• Proposals, presentations and Statements of Work (SOW) for professional services engagements
• Work closely with the customer in understanding requirements, identifying a strategy for meeting the customer needs, problem identification, analysis and re-creation.
• Design, develop & execute test configurations to cover functional, scalability, performance, system testing and characterization for L2-7 technologies including wireless solutions using Ixia Test Equipment and Applications.
• Lead in test script design, bulk automation and test execution.
• Provide analysis of test results
• Perform day to day management of assigned projects, manage customer relationships and ensure customer delight.
• Interface with Ixia departments (support, engineering, product marketing) to resolve or work round issues in timely manner.
• Keep abreast of Product and Technology developments to ensure that latest solutions are used to enhance customer experience

Job Qualifications

3 years of experience in IP Test and Measurement
Bachelor’s Degree in a computer science or engineering background
Customer facing experience and ability to manage relationships
Project Management skills and proven experience in a similar position
Excellent communication skills – ability to write documents to a high standard and present solutions to customers
Strong background in data communications.

Expertise in two or more of the following:
L2/L3 technologies (Ethernet/IP).
Understanding of IP routing.
Exposure to L4/7 Applications.
Visibility products (taps, packet brokers)

Ability to troubleshoot network issues in a logical manner.

Ability to be dynamic and stay in control when under pressure

Job Function

Professional Services

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