This role is essential for managing and nurturing a portfolio of small and medium business Strategic Alliances customers, ensuring revenue stability and growth. By combining reactive and proactive selling of our full Voice & Network product portfolio, this position plays a key role in achieving our sales targets and driving business success.
Building and maintaining long-term customer relationships is a cornerstone of this role, as is safeguarding our existing contracts by reducing churn and effectively managing renewals. Additionally, identifying and securing new sales opportunities within the portfolio ensures continued growth and strengthens our position in the market.
This role is critical to fostering customer loyalty, driving revenue, and sustaining our competitive edge.
What you will do
•Prospection and proactive upselling/cross-selling.
•Forecasting and tracking key account metrics.
•Achieving company churn targets through retention activities.
•Exceeding personal booking and revenue targets.
•Serving as the primary contact for account management.
•Negotiating and closing contracts to maximize profits.
•Developing relationships with customer stakeholders and executives.
•Conducting regular business reviews with key accounts.
•Identifying and addressing customer pain points.
•Reporting on sales performance and strategy effectiveness.
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
•Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most recently we have:
•Signed the UN Women Empowerment Principles which guide our Gender Action Plan
•Trained 60 (and growing) Colties to be Mental Health First Aiders
•Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you.
Benefits
Our benefits support you through all parts of life, for both physical and mental health.
•Flexible working hours and the option to work from home.
•Extensive induction program with experienced mentors and buddies.
•Opportunities for further development and educational opportunities.
•Global Family Leave Policy.
•Employee Assistance Program.
Internal inclusion & diversity employee networks.