Infosys

Job Location: Sibiu hybrid 3/2

Requirements:

• English and German at a minimum B2 level (essential for client communication)
• 2 year of experience in accounting, preferably in the cash application process
• Finance/Accounting degree or completion of relevant accounting courses
• Strong analytical skills
• High customer orientation and a proactive approach
• Ability to understand both the broader context and detailed data aspects
• Strong focus on identifying areas for improvement
• Good team player
• Customer-oriented mindset combined with initiative and accountability

Responsibilities:

• Performing cash application, account maintenance, refunds, reconciliations, reporting, and follow up on open items (on account process)
• Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries)
• Identifying process gaps and proposing improvement opportunities
• Ensuring effective communication and maintaining professional relationships with customers, suppliers, and internal teams
• Preparing and updating Standard Operating Procedures (SOPs)
• Achieving business targets (Service Level Agreements) as well as individual performance goals

We offer to the candidates:

• Long-term and stable cooperation.
• Benefit platform;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
• Modern, cozy and central location in Bucharest;
• Teamwork in a multicultural environment;
• Medical subscription and life assurance.

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback

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