Gi Group is looking for a Business Developer – Large Corporate Portfolio for one of its clients, a global company in the financial services industry.

Key Account Manager is primarily responsible for a portfolio of existing clients in the assigned area. He/she is responsible for the retention of contracts and profitability with these existing clients as well as expanding the relationship with them by introducing new products or services (or expanding usage of existing products).

Performs activities involving sales, advice and guidance of the ordering process, as well as sales management for Client services, for customers with more than 250 employees.

The job is for Bucharest and Pitesti.

RESPONSIBILITIES:

• Acts as primary point of contact with the client during the post-sales period;
• Identifies and analyzes the clients needs and promotes client standard services, combined with tailor-made solution.
• Visits the clients in the portfolio according to the established objectives;
• Makes the necessary number of qualified calls;
• Builds and maintains long-lasting relationship with clients and expands his/her web of influence in the client;
• Ensures retention of the contracts with the existing clients, maintains a target retention rate within his/her designated portfolio;
• Contributes with sales insights to identify client at risk, builds and monitors action plans for right treatment of them;
• Ensures profitability with the existing clients portfolio;
• Develops client's portfolio and delivers cross/upselling proposals that meet the clients’ expectations and are in line with the client policies;
• Provides forecasts on best case and most likely sales volumes, over relevant time periods;
• Analyses patterns in the portfolio to define strategies for upselling/cross-selling;
• Meets performance indicators for clients and maintains the decision-making process in order to determine the operating capacity according to the client's needs and to solve any client's problem;
• Monitors and provides feedback to company management on market trends, competitive threats

EDUCATION / STUDIES: University degree;

LANGUAGES SKILLS: English spoken – advanced;

TECHNICAL COMPETENCIES:

• B2B sales proven experience; Expertise in managing large company;
• Knowledge of Romanian market, corporate and professional markets and ability to identify and manage various risks and opportunities;
• Knowledge of modern sales forecasting techniques;
• KPIs (data) understanding;
• Availability to travel

BEHAVIORAL COMPETENCIES:

• Customer focus: Builds strong customer relationships and delivers customer-centric solutions, with a positive customer-centric attitude;
• Drives Results: Consistently achieves results, even under tough circumstances;
• Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences;
• Business insight: Applies knowledge of business and the marketplace to advance the organisation's goals;
• Persuades: Using compelling arguments to gain the support and commitment of others;
• Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems;
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations;
• Being resilient: Rebounding from setbacks and adversity when facing difficult situations;
• Builds networks: Effectively building formal and informal relationship networks inside and outside the organizations;
• Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity.

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