Position: Program Manager (Crisis Ops)

Type: Hourly contract

Compensation: $40 - $60/hour

Location: Remote

Commitment: 10–40 hours/week

Role Responsibilities

• Lead development and refinement of crisis response and incident management rubrics for AI training.
• Design structured tasks and datasets aligned with enterprise crisis workflows.
• Collaborate with cross-functional teams to define and document operational procedures.
• Evaluate and improve structured assessment frameworks for crisis scenario modeling.
• Communicate complex concepts clearly to technical and non-technical stakeholders.
• Analyze incident data to identify gaps and enhance response protocols.
• Promote best practices in crisis management, business continuity, and emergency operations.

Requirements

• Strong experience in crisis management, incident response, or business continuity planning.
• Strong expertise in designing and evaluating structured assessment frameworks or rubrics.
• Excellent written and verbal communication skills with attention to detail.
• Ability to make sound decisions under uncertainty in high-stakes environments.
• Strong experience collaborating across remote, cross-functional teams.
• Ability to analyze qualitative and quantitative data for operational insights.
• Strong experience documenting workflows and operational procedures.

Application Process (Takes 20 Min)

• Easy Apply on LinkedIn
• Check email for next steps
• Participate in resume evaluation & interview stage

Show more
Show less