• Responsible for the complete follow-up of customer requests and ensuring a high level of customer satisfaction;
• Providing timely notification when minimum stock levels are reached, or regarding any other critical situations that could disrupt customer deliveries;
• Delivering finished products to customers on time and according to their requested delivery terms, as well as posting these deliveries in the SAP system;
• Responsible for the daily monitoring and analysis of customer orders for series production (mass production) and spare parts;
• Monitoring customer delivery performance (Scorecards and complaints);
• Preparing delivery reports in accordance with KIRCHHOFF Automotive Romania’s internal procedures, global reporting standards, and customer requirements;
• Continuously seeking solutions to optimize customer service levels through the effective coordination of finished goods warehousing and delivery to customers;
• Container Management;
• Preparing the necessary customs documentation for export.

• Minimum 2 years of experience in a similar role
• Proficient in English language;
• Practical knowledge of customer relationship management
• Advanced MS Office skills
• Ability to handle multiple tasks and changing priorities;
• Experience in the automotive industry;
• Works well in a team environment.
• Excellent communication skills
• Relevant of Just-In-Time system, Kanban, 5S;
• Practical knowledge of material flow operation using FIFO system;
• SAP system knowledge is an advantage.

KIRCHHOFF Automotive is a development partner to the automotive industry. We are active worldwide as a full-service supplier for complex metal and hybrid structures in body-in white, crash management systems, chassis applications and cross car beams. With 8,000 employees we are active all over the globe.