• Customer claim management – for nonconforming parts returned from ︁︀︂︃︃︈︃︀customer, 0km and field.
• Monitoring of defined KPI’s for customer claim management process.
• Handling of non-conforming parts: blocking / unblocking.
• Coordinate sorting activities in house or external.
• Performing audits in the manufacturing area, covering the processes according to annual master plan.
• Reporting the quality status of customer claims, according to the defined report

What we offer
We provide a benefits package designed to support the professional and personal well being of our employees. This includes meal vouchers of up to 945 RON and a 1000 RON referral bonus, along with access to a 7Card membership. Transportation is ensured from over 30 localities around Sibiu, and for colleagues based in Sibiu, we offer a Tursib subscription. We also offer holiday, Christmas and Easter bonuses, and we support participation in some local sports events by covering the registration fees.
In our locations, our colleagues have access to catering services in on site canteens, ensuring a comfortable workplace environment. We continually invest in professional development through training sessions, qualification programs and workshops focused on both technical and soft skills.
If this aligns with what you are looking for in a future employer, we look forward to receiving your application.