Your responsibilities

• Perform specific back-office sales activities;
• Offers support for specific processes like: order processing, pricing, general costumers discussions;
• Process customer orders in SAP and deliver information to the departments involved;
• Introduce and compare price information received from customers with internal data base and create price overviews;
• Identify price irregularities following defined rules;
• Perform price differences (credit/debit notes)
• Check customer portals for updated information;
• Create invoices in SAP and provide them to customers;
• Create the connection between customer material and our own materials
• Continuous updating and communication with the team leader about current customer requests and open topics.
  

Your profile

• 1-2 years previous experience in customer service;
• University degree
• SAP knowledge (modules SD, MM and FI);
• Very good English knowledge (speaking and writing) ;
• Medium German knowledge represents an advantage;
• Good Microsoft Office skills;
• Accurate, rigorous and meticulous person with structured work discipline;
• Reliable and process-oriented way of working;
• Planning skills, ability to efficiently organize activity, compliance with deadlines;
• Communication skills and customer-oriented;
• Automotive background is an advantage.
  

Your benefits
We provide a benefits package designed to support the professional and personal wellbeing of our employees. This includes meal vouchers of up to 945 RON and a 1000 RON referral bonus, along with access to a 7Card membership. Transportation is ensured from over 30 localities around Sibiu, and for colleagues based in Sibiu, we offer a Tursib subscription. We also offer holiday, Christmas and Easter bonuses, and we support participation in some local sports events by covering the registration fees.
In our locations, our colleagues have access to catering services in onsite canteens, ensuring a comfortable workplace environment. We continually invest in professional development through training sessions, qualification programs and workshops focused on both technical and soft skills.
If this aligns with what you are looking for in a future employer, we look forward to receiving your application.
Company
Bilstein is one of the global leaders in damper technology and a key partner for top automotive manufacturers. We take pride in being recognized for continuous innovation and high standards in the development of automotive shock absorbers. In Sibiu, Bilstein has been present since 1996 as part of the international thyssenkrupp group, contributing to the development of products used in a large portfolio of vehicles, premium models and even motorsport. Here, our teams work with advanced technologies and benefit from an environment that prioritizes continuous learning, innovation and collaboration. We offer the ideal context for growth, from specialized training programs to involvement in international projects, in a workplace where cuttingedge technology goes hand in hand with teamwork.
Contact
[email protected]
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