Customer Success Engineer
Adaugat: 1 lună în urmă
Regiondo Software SRL
Acest anunt este cu aplicare externa. Cand dati click pe Aplicare Externa veti fi redirectionat pe un alt site pentru a aplica.
- This role acts as the technical backbone of the customer journey, bridging sales, onboarding, and success teams to deliver seamless integrations and exceptional partner experiences. By combining technical expertise with a customer-centric mindset, this position ensures that every partner—from first demo to long-term optimization—benefits from scalable, efficient, and innovative solutions.
- You’ll play a key role in empowering commercial teams, accelerating onboarding through smart automation and documentation, and driving continuous improvement across the product ecosystem. Your insights will directly influence the product roadmap and operational excellence, helping the company achieve its mission to simplify and elevate how leisure and activity operators sell and manage their business online.
What you will do
- Support Sales Enablement: Partner with the sales team to prepare technical proposals, demos, and solution designs that showcase the product’s capabilities.
- Streamline Onboarding: Design and implement website or 3rd party tools integrations, data migrations, and setup workflows that ensure a smooth technical start for every partner.
- Optimize Partner Environments: Configure secure, scalable, and high-performing systems, ensuring best practices are followed.
- Create Technical Resources: Develop documentation, playbooks, and guides that empower non-technical stakeholders and shorten time-to-value.
- Drive Continuous Improvement: Build automation tools and processes to enhance efficiency and proactively identify optimization opportunities.
- Collaborate Across Teams: Act as the technical bridge between Sales, Customer Success, and Engineering to align on operators needs and feedback.
- Enable Internal Teams: Deliver training and maintain a central knowledge base to strengthen technical skills across the organization.
- Champion Innovation: Evaluate and introduce new tools or technologies that improve scalability and customer experience.
Bonus Points For
- Familiarity with website builders or CMS platforms used by B2B clients.
- A third written and spoken language like Spanish, French, Greek…
When you join our team, you’re stepping into a culture built on momentum, ownership, and clarity of purpose. We move decisively, think boldly, and stay deeply connected to our customers and the people behind the work. Across all our brands, we believe meaningful impact comes from empowered teams, aligned priorities, and unwavering commitment.
Here’s what you can expect:
- High trust, real impact: You’ll have the autonomy and expectation to lead with ownership, tackle problems end-to-end, and make decisions that move the business forward in meaningful ways.
- Curiosity with discipline: We value asking sharp questions, challenging assumptions, and exploring smarter ways to work. We don’t just get things done, but to get them done right for our customers.
- One team, all in: Collaboration beats ego, wins are shared, and we rally together when the work gets tough.
- Space to grow: You’ll be supported and stretched, taking on challenges that build capability, sharpen judgment, and accelerate your growth as a leader and problem-solver.
- Progress with purpose: We move fast, stay focused on what truly matters, and prioritise long-term impact over quick fixes.
Perks and Benefits
- An environment that empowers you to learn, grow, and make a meaningful impact.
- Be a part of a fast-growing, ambitious company where your work directly drives results.
- Work with ambitious, driven, and like-minded professionals in a collaborative and dynamic environment.
- The chance to be a part of a dynamic and innovative company that is making a difference in the tour and activity sector.
- A regionally competitive benefits package:
- Salary above the market rate and maximum value meal vouchers (45 RON per day)
- Private health insurance with Signal Iduna
- 7card and Bookster memberships
- Bonus for referring new colleagues
- A Work from anywhere policy
- Team building events all around the year
- Professional development allowance
- Experience Voucher in the tour and activities sector.
You’ll be joining a global team committed to building something that truly matters—and enjoying the ride along the way.
We’d be excited to have you with us. Together, let’s shape the future of the tourism industry.
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
This action will pause all job alerts. Are you sure?
Locuri de munca similare
Fii informat
Aboneaza-te la newsletter-ul nostru si primeste cele mai recente oferte de munca si informatii despre cariera direct in inbox-ul tau.
Securitatea datelor dumneavoastra este importanta pentru noi. Citeste Politica de confidentialitate.