Your key responsibilities:

• Serve as the first point of contact for customers, creating positive experiences and helping to continuously improve our client services;
• Handle customer interactions via phone, email, and chat;
• Provide information and guidance about products, answering any questions customers may have;
• Focus on finding solutions and delivering the information customers need to resolve their cases;
• Record and escalate customer feedback to help improve our services.

Your benefits:

• Remote work: work comfortably from home, with a flexible schedule;
• Part of your role includes shifts at different times (evenings and nights included), giving you variety and flexibility;
• Permanent labor contract with a performance-related salary package;
• Meal vouchers and monthly performance bonuses;
• Paid training and continuous development;
• Real opportunities for professional growth within the company.

If you would like to work in a young and motivated team, and the above requirements suit you, apply now! We look forward to meeting you and starting this journey with us, from home! Diversity and inclusion are part of our mission, and we offer equal opportunities to everyone!