If you’re up for the challenge, you’d bе:

• Handling inbound cаlls & emails (this is not a Telesales or cold-calling position).
• Providing telеphone & email support to customers
• Assisting customers with using the services аnd troublеshooting problems
• Identifying and escalating priority issues
• Verifying customer account information
• Routing trouble tickets to the appropriate resource
• Following up customer calls where necessary
• Completing test calls for connection issues

Why join us?
Because you are looking for an environment able to help you grow professionally by offering you the chance to work on challenging projects alongside some of the most talented people you’ve ever met.
Our offer:

• Fixed salary compensation
• Maximum value meal tickets
• Referral Bonus
• 7Card Partnership
• Medical Benefits at MedLife
• Personal and professional development
• Fully paid training
• Bookster Subscription
• Between 21-27 Vacation Days
• Balanced Schedule, without overnight shifts
• Friendly working environment in a modern spacious office located centrally

Descrierea companiei
Tello Mobile is the fastest-growing MVNO provider in the US market, recognized for its affordability, reliability, and outstanding customer support.
Backed by its parent company, KeepCalling—an industry leader with over 22 years of experience—Tello Mobile benefits from a strong foundation in telecommunications. Since 2002, KeepCalling has been delivering high-quality calling services to millions of customers worldwide.
This year, Tello Mobile proudly celebrates its 9th anniversary, continuing its mission to provide exceptional mobile solutions with great value, superior quality, and dedicated customer service.
Find out more about us on www.keepcalling.net or follow our Facebook page -facebook.com/ourtelloteam.
Join our team and be part of this amazing story!