The role:
Manage customer interactions via chat, email, social media or voice
Provide an optimum level of service with the aim of achieving the best resolution for the customer
Advise customers on the best approach based on their needs and requests
Essential Requirements:
Good level of ITALIAN & English language
This is a work from office position in SIBIU & CLUJ-NAPOCA.
About TP
TP is the global leader in outsourced omnichannel customer experience management. TP is one of the largest employers in Romania, with over 4000 happy employees.
📢 Don’t miss your chance! Apply now and start your career with us in just 48 hours!
📢 Customer Support - ITALIAN => 48h from Job Application to Contract Signing - SIBIU & CLUJ-NAPOCA
Join Our Team – Secure Your Job in Just 48 Hours!*
Are you an advanced ITALIAN speaker with good English skills? Looking for a hassle-free hiring process? We’ve got you covered – from application to contract signing in just 48 hours!
Why Choose Us?
Great financial package:
Salary range 3600-3800 RON NET (depending on KPI's)
Performance bonuses
Lunch vouchers
Referral bonuses - up to 500 EUR
Medical plan
A Workplace Where You Belong:
Super friendly work environment

Tp is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

We have 420,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.

Tp Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).