Role Description This full-time Dental Office Manager role at EDENT Clinic is an on-site position located in Tulcea.

The Dental Office Manager will oversee daily front-office operations, including scheduling appointments, managing patient flow, coordinating provider calendars, and ensuring smooth check-in and check-out processes. Responsibilities include supervising non-clinical staff, monitoring office performance metrics, managing inventory and supplies, and coordinating with vendors and service providers. The role also involves handling patient inquiries, addressing concerns, managing billing-related coordination with the finance team, and supporting compliance with clinic policies, privacy standards, and health and safety regulations. The Dental Office Manager will collaborate closely with dental care professionals to maintain a welcoming, efficient, and patient-centered environment.

Qualifications

• Strong Dental Practice Management and Practice Management skills, with experience coordinating daily operations in a dental or healthcare setting.
• Excellent Customer Service and Communication skills to interact effectively with patients, clinical teams, and external partners.
• Basic understanding of Dental Care workflows and terminology to support clinical teams and patient education.
• Proficiency with dental practice software, scheduling systems, and basic office tools (e.g., spreadsheets, email, practice management platforms).
• Demonstrated ability to lead and support a diverse team, prioritize tasks, and resolve issues in a fast-paced environment.
• Strong organizational skills, attention to detail, and commitment to maintaining accurate records and confidential information.
• Previous experience in a dental clinic or medical office management role is preferred.
• Relevant education in healthcare administration, business administration, or a related field is an advantage.

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