Position Overview
We are seeking a proactive and highly organized Part-Time Office Manager to support our franchise growth efforts, with a strong focus on franchise sales support and new franchisee onboarding. This role is ideal for someone who enjoys working with people, managing processes, and helping drive business expansion in a fast-growing commercial cleaning company.
Key Responsibilities
Franchise Sales Support

• Respond to inbound franchise inquiries (calls, emails, website leads)
• Qualify and track prospective franchise candidates
• Schedule discovery calls and meetings for leadership
• Maintain and update CRM with lead activity and pipeline status
• Assist in preparing franchise presentations, materials, and follow-ups
• Coordinate franchise discovery days and recruitment events
  

Franchisee Onboarding

• Guide new franchisees through the onboarding process from signing to launch
• Coordinate onboarding timelines, training schedules, and documentation
• Ensure completion of all required agreements, paperwork, and compliance items
• Serve as the main point of contact for new franchisees during ramp-up
• Support initial account setup, systems access, and operational readiness
  

Administrative & Operations Support

• Maintain organized records of franchise agreements and documentation
• Assist with reporting on franchise sales metrics and onboarding progress
• Support internal communication between leadership, operations, and franchisees
• Help manage calendars, emails, and general office coordination
  

Qualifications

• Experience in administrative support, sales coordination, or account management
• Strong organizational and follow-through skills
• Excellent communication and interpersonal abilities
• Comfortable working with CRM systems (HubSpot, Salesforce, or similar)
• Proficiency in Microsoft Office or Google Workspace
• Ability to manage multiple priorities in a fast-paced environment
  

Preferred Experience

• Background in franchising, real estate, or B2B services
• Experience supporting a sales pipeline or onboarding clients
• Familiarity with contract management or compliance processes
  

Key Traits for Success

• Detail-oriented and process-driven
• Friendly, professional, and confident communicator
• Self-starter with strong time management skills
• Passion for helping others succeed in business
  

Compensation & Benefits

• Competitive hourly pay based on experience
• Flexible part-time schedule
• Growth opportunity within a scaling franchise organization
  

 
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