At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. We know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Role Overview

We are seeking an experienced Operational Manager who will be reporting directly to the Site Manager, the Operations Manager will be responsible for ensuring safe, efficient, and cost-effective warehouse operations while delivering high service levels and operational excellence. The role requires strong leadership, people management, and operational planning capabilities, with a focus on productivity, quality, continuous improvement, and employee engagement.

Workplace: Ștefăneștii de Jos

Your responsibilities will include:

• Operations Management of a high-volume warehouse (more than 200 HC)
• Lead and manage all day-to-day warehouse operations, including inbound, put away, picking, packing, shipping, returns, and inventory control.
• Ensure operational targets related to productivity, accuracy, service level are achieved
• Monitor workflow and allocate resources effectively to meet changing business demands.
• Ensure compliance with company procedures, operational standards, and customer requirements.
• Conduct regular performance reviews, regular team sessions and continuous team motivation
• Support workforce planning, recruitment, onboarding, and daily planning of HC according to forecast and volumes
• Ensure full compliance with health and safety regulations, company policies, and warehouse procedures.
• Monitor and analyze operational KPIs such as productivity, order accuracy, stock accuracy, labor utilization, and customer service performance.
• Prepare regular operational reports for the Site Manager

To excel in this role, you'll need:

• Strong knowledge of warehouse operations, inventory management, and fulfillment processes
• Experience with WMS systems
• Proven experience managing large operational teams
• Ability to work in a fast-paced and dynamic environment.
• Advanced Excel skills
• Advanced English skills preferred.
• Continuous Improvement Mindset
• Results Orientation

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