Description
HIRING RANGE: $18.77 - $23.00 Hourly
FULL SALARY RANGE: $18.77 - $27.22 Hourly
Make a Difference While Earning Your Degree!
Are you currently enrolled in college or planning to attend soon? Join the City of Allen as a Part-Time Public Safety Officer (PSO) and gain hands-on experience in public safety while setting yourself up for future career success.
Tuition Reimbursement Available!
Eligible part-time PSOs can receive financial tuition assistance for up to 12 credit hours per semester (at Collin College rates). Reimbursement is contingent on successful course completion—helping you stay on track toward your degree with less financial burden.
A Stepping Stone to a Career in Law Enforcement
This position offers valuable, real-world experience that can serve as a pathway to becoming a Police Officer in the future.
The City
With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone.
The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".
Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!"

• People First – Giving priority to others
• Respect – Treating others with courtesy and dignity
• Integrity – Serving with honesty, trust and hard work
• Deliver – Following through on commitments while exceeding expectations
• Excel – Creating an innovative and improving work environment
  

The purpose of this position is to serve the citizens of the City and visitors to the Police Department. This is accomplished by completing station duties, greeting the public, answering and directing telephone calls, documenting calls for service via the telephone or walk-in complaints, and assisting Police Officers with low priority calls. Other duties include obtaining facts and reporting facts effectively in a written report in order to allow for follow-up investigation or clearance to be made in the case.
Essential Job Functions
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Greets and directs the public, keeps log of and disseminate proper identification badges for visitors to the department, receive and process mail and packages, manage fingerprint requests, answer phones and direct telephone requests, requests police officers or detention officers when necessary.
• Documents calls for service via the telephone or walk-in complaints by obtaining pertinent facts and determining appropriate response. Writes and inputs reports into the department's computer system to allow for follow-up investigation or clearance to made in the case. Makes NCIC/TCIC inquiries as they apply to the specific report.
• Informs complainants that an official offense/incident report has been filed, gives complainants service numbers, and explains the departmental complaint process. Photographs and registers sex offenders.
• Participates in the crime scene reporting process by taking photographs, dusting for fingerprints, logging physical evidence and completing evidence reports.
• Uses the Penal Code in assisting Police Officers with traffic control, responding to low priority (level 3 &4) calls and performs security patrols. Uses interview techniques when interacting with citizens concerning various elements of the law (property, white collar crime, drug crimes, etc.).
• Enhances public safety and supports police operations by performing fieldwork in all weather conditions.
  

Job Requirements
Education & Experience
Qualifications
Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• High School diploma or equivalent with no prior relevant work experience.
  

Other Combinations Of Education And Experience May Be Considered.
Certification and Other Requirements

• Valid Texas Class C Drivers License.
  

Schedule
Front desk hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. Candidates must be available to work shifts within this time frame, with a maximum of 19 hours per week.
Physical Demands / Work Environment

• Ability to work outdoors in various weather conditions.
• Periods of standing and walking relevant to traffic control, assisting motorists, and crime prevention patrols.
• Additional work within an office environment.
• Medium - Exerting up to 50 lbs. occasionally.
  

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED
SUPPLEMENTAL INFORMATION
Reading
Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Math
Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Writing
Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Managerial
Receives general directions. The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically.
Budget Responsibility
No budgetary responsibility
Supervisory / Organizational Control
No responsibility for the direction or supervision of others.
Complexity
Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action.
Interpersonal / Human Relations Skills
Discussion Very Frequent: More than 51% of work time.
Since this part-time position generally works less than 20 hours per week, this role doesn’t come with traditional benefits like health, retirement, or accrued time off, but it offers plenty of opportunities for growth, experience, and making a real impact in your community! This is your chance to be part of Work that MATTERS!—apply today and start your exciting journey with us!
All City employees also enjoy free access to recreation centers, including:
Don Rodenbaugh Aquatics Center
Ford Pool (Summer Only)
Joe Farmer Recreation Center
The Edge (Summer Only)
Stephen G. Terrell Recreation Center
Allen Senior Recreation Center (60+)
01
In the questions that follow, you will be asked for information about your education and work history. Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Please be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will deem your application "Incomplete", so please be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate box below.

• Yes
• No
  

02
Are you a citizen of the United States?

• Yes
• No
  

03
Are you currently employed by or have you worked for the City of Allen in the past?

• Yes
• No
  

04
Please indicate the highest level of education you have completed:

• High School Diploma or GED
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above
  

05
How many years of relevant experience do you have? Please note: All relevant experience must be listed on the application.

• 5 or more years
• 3 - 4 years
• 1 - 2 years
• Less than one year
• No experience
  

06
Do you have any criminal charges pending?

• Yes
• No
  

07
Do you currently have any outstanding warrants?

• Yes
• No
  

08
Have you been convicted, plead guilty or received deferred adjudication for more than three moving violations in the preceding 36 months or a reckless driving conviction in the preceding 60 months?

• Yes
• No
  

09
Have you ever been convicted of, plead guilty (nolo contendere), or been on court-ordered community service/probation or deferred adjudication for a Class A misdemeanor or a felony in this state, other state or while serving in the military?

• Yes
• No
  

10
During the last ten (10) years, have you been convicted of, plead guilty (nolo contendere) to, been on court-ordered community service/probation or deferred adjudication for a Class B misdemeanor in this state, another state, or while serving in the military?

• Yes
• No
  

11
Have you ever been convicted of or received deferred adjudication of an offense of family violence?

• Yes
• No
  

12
Have you ever been convicted or received deferred adjudication in the past 10 years of the offense Driving While Intoxicated (DWI) and/or Driving Under the Influence (DUI)?

• Yes
• No
  

13
Have you had a military court-martial that resulted in a dishonorable, bad conduct discharge, or any other less than honorable?

• Yes
• No
  

14
Have you used Marijuana, or any derivative, within 3 years of the date of this application?

• Yes
• No
  

15
Have you ever sold any type of illegal narcotic or drug?

• Yes
• No
  

16
Have you used or possessed any felony level drug (example: Heroin, Methamphetamine, Cocaine, etc.), or any controlled substance listed in the Texas Controlled Substance Act prior to your 25th birthday? This includes the use of THC oils/vaping.

• Yes
• No
  

17
I acknowledge that if I answered "Yes" to the question above, I must wait 10 years from the last time I used a felony level drug to be eligible for this position. For example, if you used cocaine when you were 20 years of age, you would need to wait until you were 30 years of age to apply.

• Yes
• No
• Not applicable
  

18
Have you used or possessed any felony level drug (example: Heroin, Methamphetamine, Cocaine, etc.), or any controlled substance listed in the Texas Controlled Substance Act after your 25th birthday? This includes the use of THC oils/vaping.

• Yes
• No
  

19
Have you used illegal anabolic steroids after 1991?

• Yes
• No
  

20
Do you have any history of inhaling any solvents, paints, or similar products over 17 years of age?

• Yes
• No
  

21
Do you have any body modifications to include split or forked tongue, stretched holes in ears, or foreign objects inserted under the skin to create a design or pattern?

• Yes
• No
  

22
Do you have any tattoos, permanent body art or brands on your hands, neck, and/or face? Please review the Allen Police Departments policy on Tattoos, Body Art and Other Body Modification standards to determine eligibility.

• Yes
• No
  

23
Do you have a current and valid Texas Driver's License?

• Yes
• No
  

24
If you do not currently hold a valid Texas Driver's License, are you able to obtain one prior to employment?

• Yes
• No
• Not applicable
  

25
I acknowledge that I will be required to pass the CJIS and fingerprint check and have the ability to comply with state and federal requirements for Criminal Justice Information Security standards.

• Yes
• No
• Required Question

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