Responsibilities:
The person in role is required to develop mutually beneficial and productive long-term partnerships with our key customers from Romania, Bulgaria and Moldova and to maintain these relationships with the appropriate quantity & quality of activity.
Investigates customers need and wants.
Suggests innovative ways of increasing customer satisfaction.
Grows the customer’s product usage by using technical and business
knowledge.
Collaborates with Sales, Marketing and Technical teams of Zoetis and our distributors’.
Identifies commercial opportunities through networking of the different stakeholders.
Is in daily contact with KA, KOL or other stakeholders from different areas (e.g. Universities, specialty organizations or associations, etc.).
Identifies key accounts, key influencers, and key decision makers through a good analysis of the market.
Organizes round table meetings, workshops, presentations, symposia in collaboration with the Sales, Marketing and the Technical teams of Zoetis and our distributors’.
Participates in selected veterinary industry events (Congresses, Conferences, etc)
Finds innovative ways to engage with the key customers: digital campaigns, etc. together with distributors.
Offers support, training and coaching to our distributor teams.
Delivers at least agreed sales targets, growth, and market share gains for specified product brands.
Keeps abreast of industry and market trend and best practices
Maintains high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global and local vet Policy, Zoetis values, travel & expenses policy and local codes of practice.
Delivers technical training and coaching to distributor teams that is consistent and compliant with Zoetis practices.
Ensures adequate understanding and knowledge transfer on products and diseases.
Smartemp is looking for a Regional Key Account Manager for a company specializing in medicines, vaccines, diagnostics, and biopharmaceuticals for animals.
Requirements:
University Degree in Veterinary Medicine
At least 3 years previous working experience in a similar role and at least 3 years of experience in the poultry industry in relevant roles (the candidate needs to have a strong understanding of relevant production systems and customer environment)
Is customer focused.
Sales driven person: Has a good eye for commercial opportunities and a sound business mind.
Strong veterinary/clinical and production-system knowledge
Ability to provide high-quality technical consultation: case assessment, differential diagnosis/problem solving, and evidence-based recommendations.
Strong communication, influencing skills.
Builds successful and effective relationships.
Able to retain and recall product information to a detailed level.
Ability to simplify and communicate clearly on highly technical issues.
A strong focus on planning, and a balance of tactical planning with day-to-day operational requirements.
Ability to work independently but also a good team player.
Drive and resilience, demonstrated with a persistent, never give up attitude.
Confidence, likability, and an authoritative personality.
Stakeholder management – effective at using stakeholders as resources.
Excellent knowledge of sales analysis and metrics.
Hands on experience with CRM software.
Excellent organizational and time management skills.
Excellent presentation skills.
High level of diplomacy, negotiating skills but constructive assertiveness in dealing with internal and external stakeholders
Demonstrated motivation and focus on achieving measurable, tangible results.
Good level of English language (must understand and express him/herself verbally and in written)
Willingness to keep learning.
High degree of analytical and tactical thinking