Romanian and English Customer Support Specialist - Varna, Bulgaria
Companie Verificata
Adaugat: 3 săptămâni în urmă
Jobs Europe AB
Romanian and English Customer Support Specialist - Varna, Bulgaria
Companie Verificata
Adaugat: 3 săptămâni în urmă
Jobs Europe AB
Companie
:
Jobs Europe AB
Functia Jobului
:
Servicii pentru clienti & suport
Industrie
:
IT si telecomunicatii
Salariu
:
1.200 - 1.800
EUR/Luna
Locatie
:
Tip job
:
Program Full Time
Calificare minima
:
Scoala generala
Nivel experienta
:
Fara experienta
Vechime
:
1 - 2 ani
Descriere:
About your next great opportunity:
As a Customer Support Specialist, you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact, you'll support our customers through phone, chat, and email, ensuring their questions are answered and their issues are resolved with care and professionalism.
Join us in our office where ideas flow and teamwork thrives!
Job Description:
- Respond to customer inquiries via voice, chat, and email
- Accurately document all customer interactions and case details in the CRM system
- Follow communication procedures, guidelines, and policies.
- Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kept informed throughout
- Navigating multiple systems simultaneously
Qualifications:
- Native knowledge of Romanian (C2) and good command of English (B2)
- Excellent written and verbal communication skills
- Strong computer literacy and the ability to navigate multiple systems and platforms with ease
- Strong attention to detail and the ability to follow processes and guidelines accurately
- Previous experience in a customer support or customer-facing role is an advantage
- Willingness to work on shifts
What We Offer:
- Relocation package to Varna
- Work from our Varna office
- 21 days of paid annual leave
- Additional health and life insurance
- Meal and gift vouchers
- Employee recognition programs
- Individual training for professional development
- Clear career prospects with internal promotion opportunities
- Modern and pleasant work environment with cozy relaxation areas
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
This action will pause all job alerts. Are you sure?
Cancel
Proceed
Locuri de munca similare
Ad
Fii informat
Aboneaza-te la newsletter-ul nostru si primeste cele mai recente oferte de munca si informatii despre cariera direct in inbox-ul tau.
Securitatea datelor dumneavoastra este importanta pentru noi. Citeste Politica de confidentialitate.