Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Join us and be part of this journey towards greater opportunities and brighter futures.

About the Role 

As a Lead Program Manager within the Core Services team supporting the Concentrix ix-Product Suite, you will be responsible for coordinating cross-functional initiatives, managing stakeholders, and ensuring successful delivery of programs that enable our global product ecosystem. 

You will work closely with engineering, product management, architecture, IT, and support teams to drive planning, execution, and reporting activities across multiple Agile delivery streams. This role requires a combination of strategic thinking, program delivery expertise, and operational discipline to ensure consistent execution and alignment with organizational objectives. 

Essential Responsibilities 

• Coordinate delivery activities across multiple Agile teams, ensuring milestones, dependencies, and outcomes are effectively tracked and reported. 

• Collaborate with cross-functional teams (Product, Architecture, IT, Support, and others) to identify risks, resolve dependencies, and maintain alignment across all delivery streams. 

• Ensure consistent governance and adherence to SDLC and Agile standards across delivery teams. 

• Facilitate Agile ceremonies and maintain effective communication between development teams and external stakeholders. 

• Manage program scope, risks, and changes throughout the delivery lifecycle. 

• Prepare program-level plans and provide ongoing reporting on milestones, KPIs, and delivery health through regular status updates and executive summaries. 

• Drive program retrospectives and continuous improvement initiatives across delivery teams. 

• Identify opportunities to enhance planning, execution, and delivery practices, supporting continuous improvement across the organization. 

• Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables. 

• Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence. 

• Maintain professional development to stay current with emerging technologies, methods, and best practices. 

• Assist Product Owners as needed in defining and reprioritizing program-level backlog items. 

Skills and Experience 

• Bachelor’s degree in Computer Science, Engineering, or a related field. 

• Minimum 7 years of experience in Agile Program Management. 

• Proven experience managing large-scale, cross-functional programs involving multiple teams and stakeholders. 

• Strong knowledge of Software Development Life Cycle practices, including Agile, Scrum, Kanban, and SAFe. 

• Practical knowledge of CI/CD systems, test frameworks, and DevOps processes. 

• Advanced experience with program management and collaboration tools such as Jira, Confluence, and similar platforms. 

• Excellent communication and presentation skills, with the ability to engage effectively with both technical and executive stakeholders. 

• Strong analytical and reporting capabilities, including defining and monitoring key delivery metrics and performance indicators. 

• Demonstrated ability to manage competing priorities, risks, and dependencies in fast-paced, evolving environments. 

• Strong problem-solving, decision-making, and conflict-resolution skills. 

• High level of organization and attention to detail. 

• Proficiency in English and Romanian, both written and spoken. 

Location:

ROU Cluj - 3-5 Campul Painii street

Language Requirements:

Time Type:

Full time