Position: Senior Supervisor with French, Strategic Buying Services
EMEA region
Work 9-18 Romania Time
Full remote
RESPONSIBILITIES:

• Manage day-to-day responsibilities for a team ( 20+) and provide operational support (Procurement services) .
• Ensure the service levels meet the clients requirement, contracted SLA
• Manage HR topics
• Build and maintain relationship with Client, attend and conduct regular meetings with client.
• Handle client communication and escalations.
• Mentoring and training team members; conducting performance appraisals and preparing improvement plans.
• Being a key person in standardization, automation and continuous process improvement.
• Leading/ participating in the improvement projects for the operational area.
• Implementing best practices across the team. 
• Assist in recruiting and onboarding team members, setting goals, delegating tasks, monitoring work progress.
• Develop team members, encourage learning programs to team members.
• Report directly to Operations Manager