What you’ll be doing
Operational:

• Create and execute internal processes and activities control;
• Ensure communication lines between team members;
• Observe and analyze market dynamics in order to optimize local market opportunities;
• Manage and improve operational flow in Orange Shop;
• Represent the company in relation with local authorities and offer requested information to control authorities within the mandatory limits;
• Organize and coordinate shop team activity;
• Maximize sales through effective sales floor management;
• Deal with special clients;
• Ensure customer expectations are exceeded in terms of service standards and product knowledge in order to grow the customer base;
• Ensure supply chain management;
• Ensure stock administration (stock transfer);
• Responsible for stock inventory;
• Cash management flow control.

Reporting:

• Sales reports, market reports, activity reports, performance reports (for shop and for each team member).

Management :

• Develop and manage the performance of the shop team members to achieve its full potential whilst following Orange Shop policies and procedures;
• Set objectives of the team according to the company strategy and assures their achievement;
• Appraise the team's results;
• Analyze team members performance (quantitative and qualitative) in order to offer best quality to clients;
• Propose new solutions to improve performance;
• Set SMART objectives and regularly check the results, including the corresponding indicators.

What you need to know/have

• Minimum 24 months in Retail in a managerial position
• Minimum high school degree
• Clear motivation;
• The ability to collect and analyze information;
• Excel skills;
• The ability to determinate the source of a problem and find an effective solution;
• Coaching and developing team members skills;
• Monitor and maintain quality and productivity;

What’s in it for you:

• Performance Bonuses – based on your results & the company’s;
• Electronic Meal Tickets;
• Medical & Life insurance for you - facilities for your family, too;
• Professional GSM subscription;
• Personal GSM subscription, also [because we believe in communication!];
• Special grants on Smartphones & devices; discounts for Orange products & services;
• Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
• Wellbeing Programs – we support your Zen;

Apply and let’s talk about it! At Orange, you can.
We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity.