Job Purpose
You are considered someone who is dynamic with a solid mix of communication and computer skills. You like working in a challenging team environment with little direct supervision. You are curious and continuously strive to understand how processes and systems work. You demonstrate patience and a willingness to help develop others to a given standard. You have a good working knowledge of business analytics and tools, along with working knowledge of business policies, procedures, and practices. Strong planning and organizational skills are necessary to coordinate and prioritize workload around multiple assignments and demands. Excellent computer skills are required to operate word processing, spreadsheet, presentation, databases and project management software.
Key Accountabilities

• Create business dashboards and maintain various monthly reporting items
• Analyze business reporting and perform root cause analysis
• Build, deploy and analyze customer surveys
• Create business cases for Senior Leadership
• Perform various fleet and reliability tracking activities
• Prepare cost models and forecasting projects for internal business units
• Assist departments in KPI creation and maintenance
• Lead efforts in maintaining data integrity and cleanliness
• Become Customer Service POC for competitive intelligence
• Identify process improvements to enhance business productivity
  

Qualifications, Experience, And Skills

• Bachelors’ degree from a four-year college or university in Mathematics, Business, Finance, Data Science or a related field is required.
• Experience working with aircraft OEMs, airlines, consultancy firms, MRO organizations or 135 operators through projects/internship/co-op program highly preferred.
• Previous directly related experience in Business Operations, Parts Logistics, Senior leadership liaison, Contracts or Business Development through projects/internship/co-op program preferred.
  

Key Performance Indicators

• Strong customer service focus is essential
• Having strong leadership skills and ability to act as a team player.
• Must possess excellent interpersonal and communication skills with the ability to build and foster positive relationships.
• Self-motivated, able to work independently, prioritize tasks, manage multiple time sensitive initiatives simultaneously.
• Ability to mobilize teams cross functionally and influence decisions
• Excellent communication skills in Business English (read, write, speak)
• Strong messaging skills for conveying strategic decisions and explorations
• Possess strong organization/time management skills, with a focus on project management methodology.
• Must be results oriented with strong decision-making ability to include negotiation and conflict resolution skills, along with strong problem-solving skills.
• Strong computer skills needed (Microsoft Suite, Visio) - Preferred skills: (R, Python, Business Objects, Salesforce)
  

Working Conditions

• Incumbents may be routinely exposed to equipment operational noise heat-cold-dust, and/or aircraft equipment, parts, or fuel odors.
• Incumbents may be required to stand, sit, squat, walk, bend, climb ladders, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
• Work in a safe and professional manner while adhering to all regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations, etc.).
• Read, hear, speak, and see with no restrictions, as required by job duties.
• Comprehend and adhere to management directions and/or safety instructions with no restrictions.
• Effectively communicate in Business English language.
• Pull, push, carry, lift, or move items up to 10 lbs. throughout the work shift without assistance, as required by job duties.
  

The above statements are intended to describe the general nature and scope of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Duties, responsibilities, and activities may change at any time with or without notice. This document does not constitute a contract between the incumbent and Honda Aircraft Company. (FLSA: Nonexempt) 01/07/13
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