Job Title: Supply Chain Operations Specialist

Company: FGO - https://fromgreatorigins.com/

Location: Remote (Latin America)

Role type: Full-Time as an Independent Contractor (Compensation in USD through Deel)

About From Great Origins “FGO”

Join From Great Origins (FGO) a fast-growing, purpose-driven company on a mission to make premium, sustainably sourced superfoods, teas, and wellness products accessible to everyone. At FGO, you’ll be part of a passionate, innovative team that thrives on creativity, integrity, and a shared commitment to healthy living. Every day, we collaborate to bring pure, organic goodness from around the world to customers who care about what they consume and how it’s made. If you’re energized by meaningful work, love the pace of e-commerce, and want to help shape the future of wellness, FGO is where you can make an impact and feel good doing it.

About the Role

The Operations Analyst plays a critical role in managing the end-to-end operational flow for FGO. This position supports demand planning, supply planning, inventory management, logistics, and customer logistics, ensuring products move efficiently from our suppliers to customers.

This is a highly analytical, execution-focused role within a lean team. You will help maintain healthy inventory, track and resolve operational risks, manage production and purchase orders, and ensure accurate communication between internal teams, warehouses, and contract manufacturers. You will also support continuous improvement work across the supply chain.

If you thrive in fast-paced environments, are detail-oriented, and enjoy connecting data to decision-making, this role is core to FGO’s growth and operational stability.

What You’ll Do

Demand, Supply & Inventory Support

• Maintain and update short- and long-term demand and supply plans under guidance from Operations leadership.
• Monitor weekly and monthly forecasts and translate demand into actionable supply and

production plans.

• Track inventory levels, identify risks (overstock, stockouts, expirations), and propose corrective actions.
• Support forward-looking inventory projections and KPI tracking.

Production & Purchase Order Management

• Create and manage Purchase Orders with contract manufacturers and suppliers.
• Ensure timely production scheduling, materials availability, and shipment readiness.
• Follow up with partners to confirm on-time, in-full (OTIF) delivery performance.
• Escalate delays and operational risks, and recommend mitigation plans.

Logistics & Customer Logistics

• Partner with 3PLs to ensure smooth inbounding, rotation, storage, and outbound fulfillment.
• Coordinate with Customer Logistics to resolve shipping issues, shortages, or order constraints.
• Monitor lead times, shipment status, and transportation performance.

Operational Communication & Cross-Functional Alignment

• Facilitate weekly S&OE (Sales & Operations Execution) meetings; track actions and drive follow-ups.
• Collaborate closely with Amazon, Sales, Brand, Finance, and QA on operational needs and priorities.
• Maintain clear communication with contract manufacturers to ensure alignment on production, materials, and timelines.

Tools, Reporting & Continuous Improvement

• Build and maintain tools, trackers, and dashboards that support decision-making.
• Analyze KPIs such as forecast accuracy, inventory turns, service levels, and production attainment.
• Support initiatives to improve processes, reduce costs, shorten lead times, and enhance accuracy.
• Document SOPs and help strengthen operational workflows.

What We’re Looking For

• Bachelor's degree in supply chain management, logistics, business administration, or a related field
• 5+ years relevant experience in supply chain, inventory planning, forecasting or procurement
• Strong analytical and mathematical abilities, meticulous and extreme accuracy required
• Strong knowledge of S&OP processes (demand planning, inventory management processes)
• Proficient Excel skills (XLOOKUP, Pivot Tables, intermediate functions)
• Extensive spreadsheet analysis
• Detail-oriented and highly organized, with a focus on accuracy and precision
• Knowledge of supply chain principles and best practices
• Proficiency in MRP and ERP systems (NetSuite Preferred)
• CPG industry experience preferred; Food and Beverage industry an asset
• Experience working with Contract Manufacturing partners
• Experience with raw lead times & expirations preferred
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Long-term (12+month) strategic planning experience preferred
• Certified or working toward certification as CPIM or CSCP by APICS preferred

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