About us:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world.

Project description: Wipro is a strategic engineering partner for one of the world’s leading transportation major, to realize its vision of transforming the future of mobility in partnership with its customers. As part of this agreement, Wipro leverages its strong expertise to provide, application maintenance and enhancement services for their engineering applications.

Type of contract: Full time employment or contracting / freelancing

Duration: Determined - 1 year

Job responsibilities:

• Review Teamcenter PLM specifications, Architecture and Design documents for the system.

• Study and understand customer and internal specifications.

Internal - General Use

• Provide level 2 support for Business users on Incidents and Service request raised from the defined subject areas on Teamcenter PLM application including creating & updating relevant technical and service documentation.

• Teamcenter application installation, monitoring, patching, taking up weekly or monthly maintenance activities on the lower and Production servers.

• Contribute towards Knowledge creation, storage, sharing, applying and evaluating the artifacts as part of the Incident & Service Management process.

• Management of enhancement/change requests

• Submitting proposals, implementing improvements and optimization as part of Continuous improvement of the Teamcenter application.

• Creation of test protocols, confirming the error-free test execution and the desired functionality of the performed adjustments.

• Contribute to development and maintenance of a detailed disaster recovery plan and executing disaster recovery tests.

• Problem identification for Priority 1 & 2 and recuring incidents and contribute towards the Problem solution.

• Interact and collaborate directly with other support teams to drive incidents, problems and service requests through to resolution.

Skills required:

• University degree in Computer Sciences, Electronics, Telecommunications or similar;

• At least 7+ years of experience on Teamcenter PLM.

• Good English communication skills both written and verbal.

• Should have 3-5 (category 1) and 5-10 (category 2) experience in application development and support on Teamcenter application.

• Knowledge of Teamcenter 13.X/14.X application.

• Good PLM domain knowledge.

• Should have experience on core Teamcenter features: e.g. Change Management, Client (RAC, AW), Component Management, Dispatcher, MCAD, Online help/Documentation, Parts, Performance, interfaces (e.g. SAP), Data Management, Integrated Material Management (IMM, substance compliance, BoM check), MS Office integration, Document Management, Reports/Search, User Management, License Management.

• Experience configuring T4EA & T4S integration and troubleshooting integration issues.

• Should have experience in BMIDE, ITK, Workflow, Product Structure, Deployment center, etc.

Internal - General Use

• Prior experience of providing Teamcenter application support to end users ensuring resolution and end user satisfaction.

• Handling certificates renewal on web server.

• Exposure to tools like ServiceNow, Jira, GitHub etc

• Defines activities to analyze, tune and monitor various environments for optimal performance and stability.

• Good knowledge in the set up and maintenance of development, test and production environments, as well as promote to production activities.

• Understanding of ITSM processes is essential like incident management, service management, knowledge management, continuous improvement, problem management etc.

Nice to have:

• Knowledge on database administration, querying database (Oracle / MSSQL).

• Knowledge on managing scheduled /cron jobs

Diversity and Inclusion at Wipro

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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