If you’re up for the challenge, you will:

• Continuously analyze the telecom platform performance and act according to the company's standards and procedures;
• Report relevant telecom data on a daily basis;
• Collaborate with the IT department to improve internal tools, automate processes and enhance operational efficiency;
• Work closely with other departments to resolve operational issues, investigate potential fraud and improve customer experience;
• Report technical issues and follow through until resolution;
• Identify opportunities to improve processes, automation and operational efficiency;
• Work with external partners to support service quality, resolve operational issues and improve platform performance.

Why join us?
Because you are looking for an environment able to help you grow professionally by offering you the chance to work on challenging projects alongside some of the most talented people you’ve ever met.
Our offer:

• Attractive compensation package:
• Maximum value meal tickets;
• Performance-based annual bonus;
• Recommendation bonus;
• 7Card Partnership;
• Medical Benefits at MedLife;
• Personal and professional development:
• Tello Library;
• National and International Conferences;
• Flexible schedule;
• Between 21-27 Vacation Days.

Tello has an exciting opportunity for a Telecom Assistant / Junior Analyst in our Sibiu office. We are looking for a self-motivated professional to join our Telecom team, who will be responsible for providing valuable reports and analysis about our global telecommunications services.
Here's what you'll bring to the table:

• Completion of a university degree (Economics, Engineering or a related field preferred);
• English fluency;
• Strong Excel skills;
• Comfortable working with large datasets;
• Ability to analyze operational data, identify trends and spot outliers;
• Ability to build productive relationships with internal teams and external partners;
• Clear, assertive, and effective communication skills;
• Analytical and logical thinking;
• Attention to detail and ownership of assigned tasks;
• The ability to coordinate projects and work with people from different locations across the globe;
• The ability to work in a fast-paced environment.

Who’s Tello?
The answer is simple: an amazing group of people who turned an inspiring story about phone cards, friends & $100 into a worldwide multi-million dollar company. We are friendly, ambitious, dedicated, and above all passionate about what we do.
Tello is now…
One of the leading telecom providers on the market, Tello is a global telecommunications company founded in 2002 in the state of Georgia, USA with offices in the US, Romania, and Bolivia. At the moment, Tello provides telecom services to hundreds of thousands of individual customers and businesses. Tello strives to offer the most accessible and easy to use services on the market, while the main focus of the company remains customer satisfaction.
Join our team and be part of this amazing story!