What you will do:

• Review the quality of work of Sales Agents through our call recording system and applications;
• Review call recordings for quality, completeness and compliance with company standards;
• Identify training needs and communicates them to your supervisor, as needed;

What do you need to succeed?

• Recorded call review experience preferred;
• Teamwork and reliability;
• Attention to detail and excellent follow up skills;
• Pleasant, friendly, professional manner;
• A positive attitude, ability to multitask, ability to work independently or as part of a team, and have a genuine interest in people and desire to help;
• English knowledge at an advanced level;

What we offer:

• Join us for a fulfilling career where your professional growth is valued and supported. Our compensation package is tailored to recognize your experience, performance, and preferred collaboration style.
• Experience peace of mind with comprehensive private medical insurance and enjoy the added convenience of meal tickets to fuel your workdays. Stay active and healthy with a monthly gym subscription covered by us.
• As a testament to our appreciation for your loyalty, we offer additional vacation days to reward your long-term commitment.
• Work alongside international experts and become part of a dynamic, passionate team dedicated to technological excellence.