YOU WILL VIBE WITH US
Role Summary
In the dynamic role of Account Manager for the Edenred Platform within our Strategy & Partnerships team, you will be at the forefront of nurturing and expanding our partner ecosystem. This position requires not only a strategic and analytical mindset but also a profound dedication to partner satisfaction and operational excellence. With a primary responsibility for bringing new partners to our network whether through inbound requests but mostly outbound and on the field, the successful candidate will exhibit organizational skills and a deep commitment to addressing our partners' needs promptly and effectively.
Responsibilities:

• Actively scout the market to uncover and affiliate potential partners, leveraging keen understanding of industry trends and technological advancements to position our solutions as pivotal to their success
• Manage the relationship with the existing merchants, while identifying cross-sell and up-sell opportunities
• Act as a link between the merchants team and other departments, facilitating seamless communication and collaboration to identify and pursue new partnership opportunities in strategic areas. Your ability to navigate internal relationships will be key to our collective success.
• Utilize relationship-building skills to not only maintain but also enhance our engagements with existing partners, identifying opportunities for additional collaboration and service enhancement
• Efficiently manage and respond to inquiries and requests through our ticketing platform, demonstrating prioritization, quick problem-solving, and a detail-oriented approach to ensure high levels of partner satisfaction
• Negotiate and conclude agreements by crafting tailored commercial offers that align with both our and our partners' goals, fostering long-term, mutually beneficial relationships.
• Provide proactive after-sales support, ensuring that every partner interaction adds value and reinforces trust in our commitment to their success.

OTHER DETAILS

• Location: Bucharest
• Specific working conditions: Full-time job. Monday to Friday.

WHAT’S IN IT FOR YOU?
You’ll find Edenred provides an inspiring work environment supported by a various array of benefits. Our top picks are:
Outstanding colleagues and team support every step of the way
Comprehensive compensation package tailored to your skills, experience and impact
Hybrid work model – a flexible mix of office and remote work
Adaptable benefits package with Edenred cards and the Benefit by Edenred platform, with a monthly budget 2000 RON+
Learning and growing opportunities – trainings, online courses, internal mobility and more
HOW WE’LL GET TO KNOW EACH OTHER
It’s important for us to provide a collaborative environment where we set the vibes for a successful collaboration. After the first screening interview where we both see if we are a match, we will have our first official interview via video-call led by our Talent Acquisition and Employer Branding Specialist. If that’s a success on both sides then we’ll schedule a series of interactions with Strategy & Partners Director, Key Account Manager, HR Lead and General Manager Edenred Romania & Benefit. If all is good at this point, we’ll do a quick reference check from two sources you provide and then, you will be presented with the offer and be welcomed to the team.
JOIN US AND HELP SHAPE THE FUTURE OF EMPLOYEE BENEFITS!
“Enrich connections. For good” and be part of the solutions that enhance users’ well-being and purchasing power.
Think this role is right for you?
We’re excited to meet you – send us your CV at [email protected] and let’s start the conversation!
PRIVACY NOTICE
Edenred Romania SRL will process your personal data for selecting and recruiting personnel for our openings. Please read our privacy policy for recruiting available on our website to better understand what data we are processing, the purpose for processing, legal ground, where we transfer your data and what rights you have: https://www.edenred.ro/en/privacy-policy
By applying to this role, you confirm that you have read and understood our privacy policy for recruiting.
At Edenred we embrace Diversity and aim to provide equal opportunities to all out applicants regardless of e.g. nationality, ethnicity, religion or ideology gender, sexual identity disability or age. You are therefore kindly requested to only include information in your documents which is relevant to the assessment of your application (e.g. curriculum vitae with relevant certificates/qualifications and/or references)
Only suitable candidates will be contacted. All applications will be treated with confidentiality.