The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth in Southeast Europe (SEE). By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will handle a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will get exposure to larger solution opportunities and introduce Solution and Proposition Sales. This team is responsible for both buy side and sell side clients where you will be selling all types of D&A solutions such as desktop, product, technology and financial solutions.

What you will be doing?
You will be leading a portfolio of important strategic clients, we are looking for someone who has confirmed experience within Account Management to grow the Accounts.

• Demonstrate deep knowledge of the customer decision maker's strategies, priorities and needs. Also, drives go-to-market plans for assigned accounts

• Maintain solid understanding of LSEG propositions to initiate conversations and raise interest

• Build and embed a long-term trusted advisor relationship within their accounts

• Drive growth by expanding LSEG footprint within their accounts

• Focus on maintaining overall customer engagement and growing and retaining managed net revenue

• Lead all aspects of all commercial activities within accounts, being responsible for the end-to-end customer relationship

• Drive efficiency in account administration and run internal and external stakeholders and maintain networks to negotiate and close deals

• Accountable and responsible for simple order taking

• Responsible for full sales cycle and completing all Account Plans

• Owns the customer lifecycle framework and ensures strong renewal execution, minimizing cancellations

What are we looking for?

Good understanding of the financial markets and key industry trends with experience as an Account Manager within finance industry

• 5+ years of account management, sales or marketing experience in a customer facing environment required

• Proficiency in English and any of these languages is required: Bulgarian, Croatian, Serbian, Serbo-Croatian

• Strong interpersonal skills such as relationship building, ability to sell appropriately and strong negotiation skills

• Problem solving--ability to understand, articulate, structure and solve client needs

• Ability to deliver presentations and communicate at all levels within an organization

• Strategic Approach and Growth Mentality

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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