Founded in 1953, Jungheinrich ranks among the leading solutions providers for the intralogistics sector, with revenue of over €4 billion and more than employees worldwide. Our goal is to be the No. 1 choice in intralogistics worldwide. The Group strategy is driven towards growing profitably and creating value sustainably.
As part of this strategy, a unique Global Business Services Center has been established in Brasov, in 2022, working together with all Jungheinrich entities worldwide, providing support in their day-to-day operations.
We are a young organization, in full grow, and we are proud to say that we already proved our capabilities – all our internal customers are very satisfied with the way we work, and our people created strong relationship that makes the team function at its best.
Therefore, a Successful Candidate Would Be Responsible For

• Identify overdue and soon-to-be overdue debts using SAP.
• Organize and execute collection actions based on invoice analysis.
• Communicate with customers via: phone and email
• Manage high-volume customer interactions: emails and calls
• Report and categorize disputes (administrative or product-related).
• Record all collection actions and outcomes in SAP.
• Forward relevant updates to sales teams when needed.
• Evaluate monthly recovery performance with the team lead.
  

Requirements For Success

• Fluency in German and English – clear and professional elocution is essential.
• Strong communication and negotiation skills.
• Ability to analyze unpaid invoices and prioritize actions.
• Experience with SAP or similar ERP systems.
• Organized, responsive, and comfortable with high-volume tasks.
  

What We Offer

• A great team, supporting newcomers to adapt fast and to achieve professional excellence very quickly.
• Excellent working set-up, with flexible schedule and hybrid program, allowing you to maintain a balanced life-work style.
• Professional development opportunities through quality training, constant guidance, and support.
• An attractive compensation package adapted to the market conditions.
• Friendly and cozy work environment.

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