Visul multor persoane e sa calatoreasca!

Tu le-ai putea indeplini acest vis!

Cum?

Vino in echipa Eturia!

Cautam un Agent de Turism pasionat de calatorii si orientat catre tehnologie, care sa isi doreasca sa construiasca vacante memorabile pentru clientii nostri.

Candidatul nostru ideal este:

• Onest si responsabil in munca sa
• Orientat catre rezultate si catre tehnologie
• Proactiv si atent la detaliile si preferintele clientilor
• Adaptabil la situatii noi
• Capabil sa identifice rapid oportunitati si solutii
• Organizat si dornic sa invete lucruri noi

Cat despre hard skills, cautam un coleg sau o colega care:

• Are experienta de minim un an in turism si 2 – 5 ani in domenii conexe
• Cunoaste destinatii turistice si intelege domeniul turismului
• Constituie un avantaj cunoasterea de sisteme online de rezervari, functionalitati si administrarea acestora
• Este atent la detalii si are acuratete in gestionarea rezervarilor si a datelor clientilor
• Are competente informatice: Microsoft Office, Google Suite, instrumente de rezervare online, soft-uri CRM
• Intelege principii contabile de baza – facturi, plati, carduri
• Intelege diferite politici de tarifare (tarife dinamice, tarife individuale/grup, etc)
• Are excelente abilitati de comunicare si negociere
• Se exprima cu usurinta atat in romana, cat si in engleza, oral si in scris iar cunostintele de limba spaniola constituie un avantaj

Daca te regasesti in caracteristicile de mai sus, atunci alatura-te echipei noastre!

Ca Agent de Turism:

• Vei gestiona intreg ciclul de vanzare si fidelizare atat pentru clienti noi cat si existenti
• Vei oferi consultanta si asistenta clientilor in legatura cu destinatiile, hotelurile si alte detalii legate de vacantele dorite
• Vei oferta si crea itinerarii personalizate conform dorintelor clientilor cu ajutorul partenerilor locali si a platformelor online
• Vei oferi suport si vei cauta solutii pentru a rezolva situatii si probleme ridicate de clienti
• Vei colabora cu furnizorii de servicii turistice si vei rezerva aceste servicii, atunci cand e cazul
• Vei verifica detaliile de plata pentru rezervarile clientilor – tranzactii, taxe, comisioane
• Vei monitoriza rezervarile facute si vei analiza feedback-ul clientilor pentru a imbunatati constant experienta oferita

In schimb noi iti vom oferi:

• Oportunitati de invatare si dezvoltare

La Eturia vei descoperi o cultura a invatarii. Credem cu tarie in dezvoltarea si promovarea oamenilor nostri. De aceea iti punem la dispozitie traininguri si acces la biblioteca de Bookster.

• Calatorii si experiente de neuitat

In echipa Eturia vei avea ocazia de a calatori si de a descoperi destinatii noi pe care sa le includem in pachetele noastre. In plus beneficiezi de vacante la pret de achizitie.

• Pachet salarial atractiv

Pentru ca ne pretuim angajatii la adevarata lor valoare.

• Bonusuri de performanta

Ca sa iti aratam cat de mult apreciem implicarea ta

• O super echipa

Iti promitem un mediu placut si amintiri de neuitat in echipa Eturia!

Daca-ti surade tot ce ai citit aici si crezi ca te-ai potrivi in echipa noastra, atunci te invitam sa dai click pe “Aplica”!

Alatura-te Eturia si contribuie la crearea unor vacante memorabile pentru clientii nostri – iar noi iti promitem, la randul nostru, o experienta profesionala pe masura pasiunii tale pentru calatorii.

Together for excellent journeys,

For many people, traveling is a dream.

You could be the one who helps them make that dream come true! How?

Join the Eturia team!

We are looking for a Travel Consultant who is passionate about travel and technology, and who wants to create memorable holidays for our clients.

Our ideal candidate is:

• Honest and responsible in their work
• Results-oriented and tech-savvy
• Proactive, attentive to details and customer preferences
• Adaptable to new situations
• Able to quickly identify opportunities and solutions
• Organized and eager to learn new things

As for hard skills, we’re looking for someone who:

• Has at least 1 year of experience in tourism and 2–5 years in related fields
• Knows travel destinations and understands the travel industry
• Ideally has experience with online booking systems, their features, and administration
• Pays great attention to detail and ensures accuracy when managing reservations and customer data
• Has strong computer skills: Microsoft Office, Google Suite, online booking tools, CRM systems
• Understands basic accounting principles – invoices, payments, card transactions
• Understands different pricing policies (dynamic pricing, individual/group rates, etc.)
• Has excellent communication and negotiation skills
• Communicates fluently in Romanian and English, both written and spoken; Spanish is a plus

If you see yourself in the description above, we’d love to meet you!

As a Travel Consultant, you will:

• Manage the entire sales and customer retention cycle for both new and existing clients
• Offer guidance and support to customers regarding destinations, hotels, and other travel-related details
• Create personalized itineraries according to customer preferences using local partners and online platforms
• Provide support and find solutions to resolve customer concerns or issues
• Collaborate with travel service providers and make reservations when needed
• Verify payment details for customer bookings – transactions, taxes, commissions
• Monitor all bookings and analyze customer feedback to continuously improve the experience

What we offer:

Learning & Development Opportunities

At Eturia, you’ll discover a true learning culture.

We strongly believe in developing and promoting our people.

You’ll have access to training programs and the Bookster library.

Travel & Unforgettable Experiences

As part of the Eturia team, you’ll have the opportunity to travel and explore new destinations that may become part of our portfolio.

You’ll also benefit from holidays at cost price.

Attractive Salary Package

Because we value our people for who they truly are.

Performance Bonuses

To show how much we appreciate your involvement.

An Amazing Team

We promise a pleasant environment and unforgettable memories with the Eturia team!

If everything you’ve read here sounds like a great match and you believe you’d fit into our team, click “Apply”!

Join Eturia and help us create memorable holidays for our clients — and we promise to offer you a professional journey that matches your passion for travel.

Together for excellent journeys,

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