Infosys

Job Location: Bucharest hybrid 3/2

Requirements:

• Experience in customer-facing roles
• Italian (C1/C2), English C1 (essential for client's communication purposes)
• Min 2 years of experience in working with clients (in AR domain)
• Good communication skills, attitude for problem solving and teamwork skills
• Good knowledge of MS Office package
• Highly developed, self-organization

Responsibilities:

• Telephone contact in Italian (responding to phone calls, e-mails, and queries from the clients)
• Perform cash collection activities – chasing customers, managing open items
• Performing Cash Application, Order Release and Credit Limit review activities
• Managing Customer Refunds
• Supporting AR team with payment methods maintaining
• Preparing daily, weekly, and monthly regular financial reports
• Ongoing e-mail communication in Italian and English
• Collaborating with other teams and internal customers

We offer to the candidates:

• Long-term and stable cooperation;
• Benefit platform;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
• Modern, cozy and central location in Bucharest;
• Teamwork in a multicultural environment;
• Medical subscription and life assurance.

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback

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