Role overview

The role focuses on providing structured operational and service delivery support to internal stakeholders and clients, with a strong emphasis on contract review, data accuracy, and process compliance.

What you’ll be doing:

• Reviewing contracts for accuracy, completeness, and compliance with defined procedures

• Validating contract data entered into internal and external systems

• Supporting risk review, mandatory clauses, and documentation standards

• Providing ad‑hoc operational analysis, research, and documentation support

• Supporting performance objectives (KPIs / SLAs) within the service delivery framework

• Collaborating with cross‑functional and onshore teams to ensure smooth service delivery

• Supporting senior team members on process improvement and operational efficiency initiatives

What we’re looking for:

• 1–3 years of experience in operations, procurement support, contract management, banking, or similar corporate environments

• Very good English (written & spoken)

• Experience working with ERP or internal systems

• Strong attention to detail and ability to manage multiple priorities

• Proactive, reliable, and comfortable working both independently and in a team

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