Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

Role description

The IT Asset Management Analyst role will coordinate the life-cycle management for all software assets and occasional involvement with the hardware assets. 

Reporting to the Asset Management Manager. 

This role manages all software asset portfolios using ServiceNow to capture, monitor, record, analyze, and optimize. 

This role focuses on delivering quality employee experience and ensures compliance and monitoring are maintained within the asset lifecycle.

This role provides a hybrid way of working with an onsite presence of 2 days/week.

Key Job Responsibilities and Duties 

• Manages the IT software product life cycle and sporadically IT hardware. 

• Ensuring that the assets are tracked, received, recovered, deployed and retired in a controlled and compliant way. 

• Responsible for inventory data quality and ongoing data hygiene.

• Maintains and monitors asset catalogue to ensure compliance.

• Identifies efficiencies for opportunities of renewals, software licensing and services.

• Track software Subscriptions and licences,  to maintain compliance.

• Tracks and manages equipment.

• Collaborates with relevant stakeholders.

• Maintains and reports on metrics for Software and licensing (sporadically hardware).

• Creates training documents and training of users on automated workflows within the ServiceNow.

• Support Employees queries and ensure high quality customer experience.

• Identify and track application owners around the business.  

Role Qualifications and Requirements

• 1-3 years of proven experience of managing IT assets

• Experience maintaining a large asset database.

• Practical experience as an Asset Manager Analyst

• Practical experience with ServiceNow Administrator (or similar)

• Experience managing assets for a medium or large company

• Previously worked in an IT Service environment

• Good interpersonal skills

• Good ability to perform assigned tasks independently with little supervision.

• Practical vendor management skills.

• The ability to showcase new ideas and bring adoption.

• Proven analytical and problem-solving abilities.

• ITIL related Certification

• ITAM Experience 

• Attention to detail

• Ability to prioritise

Benefits & Perks

• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide

• Working in a fast-paced and performance driven culture

• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation

• Competitive compensation and benefits package 

• Vast amounts of data to validate your ideas and the opportunity to experiment with real users

Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.