About the roleBuild the future of Business Analysis at AirportLabsAirportLabs builds software that helps airports, airlines, and ground handlers operate more efficiently. Our products support complex operational environments where good analysis, clear requirements, and strong collaboration are essential to building the right solutions.As our Product organisation continues to grow, we're looking for a Business Analysis Manager to take ownership of how Business Analysis works across AirportLabs.This is not a traditional hands-on Business Analyst role. You won't be assigned to a single product or spend most of your time writing requirements.Instead, you'll have the opportunity to shape the BA discipline across the organisation - developing our Business Analysts, improving how teams work, establishing practical standards and ways of working, and helping us build a stronger and more consistent Product organisation.You'll work closely with Product, Engineering, Delivery, and company leadership, with a high level of autonomy to identify what needs to improve and decide how to make it happen.Key facts to consider2500 - 3500 GBP gross/month, depending on role fit and experience levelFull-time, reporting to the Head of ProductVarious performance and behavior-based bonusesRead more about our benefits here: https://www.airportlabs.com/careers#benefitsIn-office or hybrid (partial office & partial remote)Office location: Cluj-NapocaContract based on PFA or SRL with our UK entityPaid holidaysComplete ownership of the role and decisionsInternational ExposureResponsibilitiesPeople LeadershipLead, mentor, and develop the Business Analyst communitySupport hiring, onboarding, career development, and capability growthHelp define clear expectations and development paths for Business AnalystsIdentify development opportunities and support BAs in continuously improving their skillsFoster a culture of knowledge sharing, ownership, collaboration, and continuous improvementBusiness Analysis PracticeTake ownership of how Business Analysis works across the organisationDefine and continuously improve BA standards, frameworks, templates, and best practicesImprove how teams approach discovery, requirements, documentation, prioritisation, and handoversIncrease consistency, quality, and efficiency across Product teams without creating unnecessary bureaucracyIdentify opportunities to simplify processes and introduce practical improvementsExplore and introduce AI-assisted ways of working where they can genuinely improve quality or efficiencyCross-functional LeadershipPartner closely with Product, Engineering, Delivery, and company leadershipImprove collaboration between Business Analysts, Product Managers, Engineering, and DeliverySupport strategic initiatives requiring senior Business Analysis expertiseHelp teams translate complex business problems into clear, structured solutionsAct as the go-to person for Business Analysis practices across the organisationChallenge existing ways of working and drive meaningful improvementsQualifificationsWe're looking for someone who combines strong Business Analysis expertise with leadership, practice-building, and change management experience.You'll likely have:Several years of experience as a Business Analyst in a software, SaaS, or product organisationExperience leading, mentoring, or developing Business Analysts or similar professionalsExperience improving Business Analysis processes, standards, or ways of workingStrong understanding of product development and Agile ways of workingExcellent stakeholder management and communication skillsStrong analytical and structured problem-solving abilitiesThe ability to turn complex problems into clear and practical approachesA proactive mindset and the ability to work independentlyExcellent English communication skillsNice to haveCertification in Business Analysis, Agile, or Project ManagementExperience building or leading a Business Analysis Community of PracticeExperience using AI to improve Business Analysis or Product Development workflowsExperience in aviation, enterprise software, or other operationally complex industriesWhat we offerThis is an opportunity to shape how Business Analysis is done across AirportLabs.You'll work closely with Product leadership, influence how teams collaborate, and have the autonomy to build and improve the Business Analysis practice across the organisation.You won't be expected to simply follow an existing framework. You'll have the opportunity to assess what we do today, identify what can be improved, and build practical solutions that make a real difference.In addition, you'll benefit from:High ownership and autonomyInternational exposureLearning and development opportunitiesA collaborative, product-focused environmentPaid holidaysPerformance and behaviour-based bonusesRecruitment processOur recruitment process includes two stages:Practical assignmentInterview with the Product Leadership TeamPresentation of your proposed approach to a relevant business scenario.We'll keep the process transparent, practical, and focused on understanding how you think, collaborate, and solve problems. Show more Show less