We are looking for a skilled and motivated Business Analyst to join our team and support the successful delivery of business and technology initiatives. The Business Analyst will act as a bridge between business stakeholders and technical teams, translating business needs into clear requirements and ensuring that solutions effectively address business objectives.The ideal candidate has strong analytical and communication skills, a structured approach to problem-solving, and experience working in Agile environments.ResponsibilitiesGather, analyse, document, and validate business requirements from stakeholders.Act as the main liaison between business stakeholders, Product Owners, developers, and other technical teams.Translate business needs into clear and actionable functional requirements.Create and maintain Business Requirements Documents (BRDs), Functional Requirements Specifications (FRS), user stories, acceptance criteria, process flows, and use cases.Analyse existing business processes and identify opportunities for improvement, automation, and optimisation.Facilitate workshops, interviews, and requirement-gathering sessions with business and technical stakeholders.Collaborate with development and QA teams to ensure requirements are clearly understood and correctly implemented.Support the prioritisation and refinement of the product backlog.Participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.Define and document acceptance criteria and support User Acceptance Testing (UAT).Validate delivered solutions against business requirements and expected outcomes.Identify dependencies, risks, gaps, and potential impacts related to business requirements and proposed solutions.Support change management activities and ensure stakeholders are aligned throughout the delivery lifecycle.Prepare business process documentation, functional specifications, and user guides when required.Monitor delivered solutions and gather stakeholder feedback to identify further improvements.Communicate complex business and technical concepts clearly to both technical and non-technical audiences.Requirements3+ years of experience as a Business Analyst or in a similar role.Strong experience in requirements gathering, analysis, and documentation.Experience translating business requirements into functional specifications and user stories.Good understanding of business process modelling and process optimisation.Experience working with Agile/Scrum methodologies.Strong analytical and problem-solving skills.Excellent communication and stakeholder management skills.Ability to work effectively with both business and technical teams.Experience with Jira, Confluence, Azure DevOps, or similar tools.Good understanding of software development and testing lifecycles.Experience with UAT and acceptance criteria definition.Ability to manage multiple priorities and work effectively in a dynamic environment.Strong written and spoken English.Nice to HaveExperience working in large-scale IT transformation or digital projects.Knowledge of BPMN, UML, or other process modelling techniques.Experience with SQL and basic data analysis.Experience working with APIs and understanding of system integrations.Knowledge of BI and reporting solutions.Experience in a specific business domain such as banking, finance, retail, telecom, insurance, or manufacturing.Business Analyst certification such as IIBA, CBAP, or PMI-PBA. Show more Show less