Location: Cluj/Bucuresti

Be part of a team that is successfully implementing the most advanced and intelligent technologies for our customers. We are currently looking for a driven Automation Business Analyst focus to support our clients throughout their automation journey to join our offices in Cluj /Bucuresti. We also offer the option to work remotely.

Join our team and be a part of the digital transformation era! At Future Workforce we are dedicated to making intelligent automations part of everyday work, and we need passionate and driven individuals like you to help us achieve our goals.

What you will be doing:

In this role, you will support both presales and project implementation activities, with a focus on delivering exceptional value through automation solutions. All activities will be conducted primarily in German to support our client engagements in German-speaking regions.

Business analyst key responsibilities:

·       Requirements Gathering and Process Analysis:

o  Engage with clients to understand business requirements, assess processes for automation suitability, and identify optimization opportunities.

o  Conduct workshops to document current processes (As-Is) and design optimized future processes (To-Be) with a focus on automation.

·       Solution Design and Documentation:

o  Translate business requirements into detailed functional specifications and user stories for the development team.

o  Prepare solution proposals, including high-level designs and business cases with ROI analysis, to demonstrate the value of automation solutions.

·       Sales and Marketing Collaboration:

o  Partner with the sales and marketing teams to create persuasive proposals, presentations, and sales materials that clearly communicate RPA value propositions to potential clients.

·       Stakeholder Management and Communication:

o  Serve as the main point of contact between the client, project teams, and internal stakeholders to ensure alignment on project goals and expectations.

o  Facilitate regular status updates and address stakeholder feedback throughout the project lifecycle.

·       Demonstrations and Proof of Concept (PoC) Support:

o  Work with the RPA team to develop and deliver demos and PoCs that showcase tailored RPA solutions to address client-specific challenges.

·       User Acceptance Testing (UAT) and Validation:

o  Collaborate in User Acceptance Testing (UAT) to validate that the RPA solution meets business requirements and support clients in testing and validation phases.

·       Change Management and User Training Support:

o  Support change management initiatives, including user training and documentation, to drive smooth adoption and successful transition of RPA solutions.

·       Post-Implementation Analysis and Continuous Improvement:

o  Conduct post-implementation reviews to assess the success of the automation and provide recommendations for further optimization and expansion opportunities.

·       Industry Awareness and Competitive Insight:

o  Stay informed on automation trends, competitive offerings, and industry developments to provide clients with the latest information and relevant RPA solutions.

Requirements:

·       Bachelor’s degree in business, Information Technology, Computer Science, or related field

·       2+ years professional experience working as a business analyst, preferably within the RPA, automation, or IT services industry, with exposure to presales activities

·       Familiarity with leading RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism, Microsoft Power Platform) and understanding of their capabilities and limitations.

·       Strong understanding of process analysis, mapping, and reengineering techniques.

·       Proficiency in process assessment, requirements gathering, and developing functional specifications.

·       Ability to conduct ROI analysis and build business cases to support automation initiatives

·       Experience with tools such as Visio, Lucidchart, or similar for process mapping.

·       Proficiency in process documentation techniques (BPMN/UML) and experience in preparing business process flows

·       Ability to manage multiple projects, set priorities, and meet deadlines in a fast-paced environment.

·       Proficient in Microsoft Office, with experience in creating compelling, detailed process documentation

·       Able to effectively communicate with both business and technical stakeholders

·       Analytical and problem-solving skills

·       Good interpersonal skills, positive attitude, and a cooperative person

·       Self-motivated, proactive, and comfortable managing multiple initiatives and prioritizing tasks to meet client expectations

·       Willingness to travel as required

·       Fluent in German

Nice to have:

·       project management experience

·       exposure to technologies like process mining, OCR, NLP capabilities to enhance business processes

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