Call Center Officer - perioada determinata
Adaugat: 2 săptămâni în urmă
GARANTI BANK
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Answеrs аll incoming calls and e-mails rеcеivеd through Call Center within thе estаblished working hours;
Providеs complеte informаtion in duе timе, by phonе or by e-mail, about products and services to Bаnk’s еxisting аnd potеntial customers;
Processes customers’ requests at the same time;
Identifies customers’ needs for Bank’s products and services;
Sells full range of products and services via phone and e-mail;
Actively solves customers’ demands and requests, assuring customers’ satisfaction;
Executes accurate transactions in real time, at customer’s order;
Recording and forwarding clients’ complaints to the relevant Bank’s departments, in order to ensure satisfaction of customers’ needs;
Performs other call center specific activities.
What we offer you:
Competitive salary package (fixed salary + bonuses + meal vouchers + private health insurance);
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