• Responding promptly to customer inquiries.
• Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone.
• Communicating with customers via phone.
• Keeping record of customer interactions,comments and complaints.

Benefits:
-Performance bonuses
-Employee referral bonuses
-Meal Tickets
-Medical subscription
-A 7card subscription
-The opportunity to take your career to the next level and apply for a middle / upper management position in CGS
We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!︉︂︋︁︈︈︄︇​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎
We are looking forward to getting to know you!
So, if you have the following, make sure to let us know!

• Good English skills.
• Detail oriented.
• Available to work afternoon and night shifts.
• Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training.
• Communication and negotiation skills.
• Schedule: 15:00 - 4:00 (Monday- Sunday) - in shifts

Compania americana CGS (Computer Generated Solutions) este unul dintre cei mai importanti furnizori de solutii de business process outsourcing din lume, prezenta inca din anul 2006, pe piata din Romania. Compania furnizeaza, pe plan local, servicii in 18 limbi straine, avand 5 centre de suport in Bucuresti, Brasov, Targu-Jiu, Miercurea-Ciuc si Constanta.

Cei cca. 4.000 de angajati ai CGS Nexus Romania interactioneaza zilnic cu clienti din Romania, Germania, Marea Britanie, Spania si alte tari europene, precum si din Statele Unite ale Americii sau Canada.

Principalele servicii oferite de catre CGS Nexus Romania sunt customer care, suport tehnic, help desk, telesales si alte servicii externalizate pentru companii care activeaza in domeniul telecomunicatiilor, IT, banci, asigurari si retail.

Te vei alatura unei echipe entuziaste si dinamice care te va ajuta la dezvoltarea unei carierei de succes, intr-un mediu atractiv de lucru.

Vei participa la sesiuni de formare si training-uri intensive pentru a-ti imbunatati cunostintele si perfectiona skill-urile acumulate pana in prezent, cat si iti vei dezvolta noi abilitati.

Afla mai multe despre politica noastra de confidentialitate, accesand link-ul: http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf