Client Success Specialist (Interior Design Brand)
Adaugat: Azi
|Dream Prints|
Client Success Specialist (Interior Design Brand)
Adaugat: Azi
|Dream Prints|
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About the role
Dream Prints is a Romanian wallpaper boutique focused on premium designs and personalized client experiences. We are looking for a highly organized and proactive person to support our daily operations across sales, client communication, logistics, and basic financial tasks.
This is a hands-on role suited to someone who enjoys combining client interaction, business development, and internal coordination in a creative environment.
Key Responsibilities
Client & Partner Management
- Maintain and develop relationships with existing collaborators, including interior designers, architects, and direct clients
- Act as a main point of contact for inquiries, follow-ups, and ongoing projects
- Ensure a high standard of communication and client experience
Business Development (B2B)
- Identify and research new potential B2B clients and collaborators
- Proactively contact prospects to present the brand’s products and their possible applications
- Support the growth of the professional client network
Commercial Activities
- Prepare offers, quotations, and commercial proposals
- Handle billing, invoicing, and commercial terms
- Monitor contracts, payment terms, and pricing consistency
Internal Coordination
- Collaborate closely with design, production, and on-site contractor teams
- Coordinate timelines and information flow between departments
- Ensure smooth execution of projects from inquiry to delivery
Internal Finance & Administration
- Oversee basic internal financial tracking and reporting
- Support cash-flow monitoring, expenses, and internal budgets
- Liaise with external accountants or financial partners when needed
Profile We’re Looking For
- Experience in a similar role (operations, sales, account management, or business development), with mandatory experience in design, architecture, interiors, or a creative industry.
- Strong communication and relationship-building skills
- Comfortable working with numbers, offers, and basic financial data
- Organized, proactive, and able to manage multiple projects simultaneously
- Able to work independently while collaborating closely with management
- Fluent in Romanian and English (written and spoken)
What We Offer
- A key role in a growing, creative brand
- Room to grow, take ownership, and shape processes
- A dynamic environment combining creativity and business
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