A Snapshot of Your Day
As CMDB Operations Specialist you will own the day-to-day health, accuracy, and governance of our ServiceNow CMDB. This role sits at the intersection of data quality, platform operations, and stakeholder collaboration, ensuring the CMDB is trusted, usable, and actively supporting IT and business processes.
You’ll work closely with platform owners, IT operations, and architecture teams to maintain a CMDB that actually reflects reality.
How You'll Make An Impact
CMDB Operations & Governance

• Own CMDB data quality: completeness, accuracy, consistency, and compliance
• Maintain CI lifecycle management (create, update, retire)
  

Discovery, Integrations & Data Sources

• Partner with technical teams to resolve data conflicts and gaps
• Support onboarding of new CI classes and data sources
  

Stakeholder Collaboration

• Act as the CMDB subject matter expert for internal teams
• Support Incident, Problem, Change, and Asset teams by ensuring reliable CMDB data
  

Continuous Improvement

• Identify opportunities to automate, simplify, and improve CMDB operations
• Proactively suggest enhancements to improve data trust and adoption
  

What You Bring

• Expertise: Strong hands-on experience with ServiceNow CMDB and solid understanding of CI lifecycle, relationships, and data modeling.
• Experience: Several years of experience in managing services and collaborating with various departments and external partners in a large enterprise environment.
• Skills: Decision-making, problem-solving skills, and coordination of third-party providers.
• ITIL Training: Knowledge of ITIL processes (Incident, Change, Problem, Asset) is advantageous.
• Technical Skills: ServiceNow knowledge , exposure to cloud, infrastructure, or application architecture
  

About The Team
You will be part of Operational Control Center (OCC), a dedicated team focused on operational excellence and execution of IT processes. This team is responsible for managing and optimizing IT & services, ensuring that they meet the needs of the organization and its stakeholders. We provide an atmosphere to learn & develop your skills in an agile and flexible work environment.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences
Rewards And Benefits

• Your lunch with meal tickets
• Keep your brain fit with our trainings
• Special for books lovers - Bookster
• Stay safe and healthy with our medical subscription
• Think about your future too with Private Pension Pilon III
• Look after yourself with our Wellbeing Initiatives
  

https://jobs.siemens-energy.com/jobs

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