Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.
In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
The role also involves voice support, including handling inbound or outbound calls with employees or stakeholders.
By being part of our teams, you will work from Monday to Friday, 09:00-18:00, from our office in Bucharest, in a hybrid setup.
How you’ll make an impact:
Effective and timely delivery of Order to Cash processes according to the agreed deadlines and in line with audit recommendations;
Maintain a close relationship with the EM/ Customers and acts on EM queries timely and accurate;
Ensure all controls are in place as per the agreed SLA’s and internal procedures;
Assist in the identification of continuous improvements to the GBS Order to Cash processes;
Assist in training new colleagues in order to reduce process mistakes and improve accuracy and efficiency;
Understands the organization’s key strengths and aligns personal goals with the organization’s objectives;
Support the activities in scope for migration to be moved into shared service, in line with the migration framework and plan.
Skills that make your work successful:
At least 1 year work experience in a field like Finance, Accounting, Customer Queries Management, Customer/Vendor Management, Back Office, Customer Support or Audit;
English & Polish (reading, spoken and written) fluent level;
High level of Microsoft Office suites knowledge;
Eager to work in a team or cross functional;
Demonstrates a positive attitude while focusing on completing tasks or goals
Customer oriented attitude;
Problem solving skills;
Communication skills;
Process improvement and results oriented mindset.
“Would be plus but it’s not a blocker” skills
SAP Knowledge;
Previous Shared Service/BPO experience;
Knowledge of any other language than English;
Abroad experience (faculty or work);
Aptitude for financial reporting;
Understands the basics of cash-flow accounting & forecasting.
Employee Benefits – Be Well, Work Well, Live Well
Be at your physical best & take advantage of additional financial support
Flexible medical & dental subscription plan with Regina Maria;
Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
Discount on Accenture shares through Employee Shares Purchase Plan;
Referral bonus, depending on the career level of the job opening;
Life insurance for you and your loved ones.
Follow your purpose
23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
Additional private pension plan, starting the second month of employment;
Flexible working hours depending on project specifics;
Access to a wide range of training and development opportunities;
Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies,
Pride, disability, expats).
Care for you and your loved ones
Psychological and psychotherapy counselling support;
Premium access to well-being apps (Calm and Wysa);
Paid maternity or paternity leave;
Children educational reimbursement;
Support for adoption & psychological, financial and legal sessions for everyone in your household.
At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!

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