Are you detail-oriented, organized, and passionate about customer service? We're looking for a Collections and Short Term Rentals Cordinator to join our team and help ensure smooth, timely, and professional handling of client accounts and outstanding balances.
What You’ll Do:
- Oversee and execute timely invoicing and data input with accuracy
- Manage collections and follow up on overdue balances with a client-focused approach
- Coordinate short-term rental activity (tracking reservations, centralizing bookings from 3 platforms — Airbnb, Booking.com & OLX
- Friendly and rapid communication with guests
- Act as the primary point of contact for billing-related customer service inquiries
- Support the Rental and Maintenance Manager with administrative and billing tasks
- Collaborate with internal teams to ensure seamless client experience
What You Bring:
- Previous experience in invoicing, collections, and/or hospitality roles
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Proficiency in Excel and accounting software -Profficiency in English
- A customer-first mindset and a friendly, collaborative attitude
We are looking for a proactive and adaptable professional with proven experience in collections. The ideal candidate has a friendly personality, is open and communicative, able to build positive relationships with customers while confidently managing sensitive financial discussions. They combine a friendly, customer‑oriented approach with firmness and authority when needed, ensuring that commitments are respected. Strong problem‑solving skills, fast thinking, and the ability to adapt to changing situations are essential. The right person will balance empathy with assertiveness, helping both the company and the customer reach sustainable solutions.

We Rent Communities has been managing residential apartments exclusively for rent since 2016 and is currently the largest developer and operator of multifamily residential rental properties in Romania. The assets operated under the We Rent Communities platform including Vitan Estates I, Vitan Estates II, Vitan Estates III and Park View Estates. More than 500 apartments are in the planning stage and will be added to the We Rent Community platform.