Responsibilities:

• Preparing files for Credit Risk analysis for prospects and clients
• Monitoring the implementation of decisions made by the Credit Risk and Debt Collection Committees, including carrying out the required actions as stated in those decisions
• Communicating with clients and partners to reduce payment delays, while following procedures and maintaining a professional communication style
• Preparing and monitoring reports on unpaid client accounts
• Contacting overdue clients to recover outstanding debts
• Processing collection and litigation files in a timely manner and in accordance with internal and legal standards
• Regarding litigation cases: analyzing files, assessing the value of collateral, and identifying the potential for debt recovery
• Correctly updating system data related to the collection process (clients and partners)
• Supporting the development and improvement of customer-focused strategies in the processes of debt collection, litigation, and repossession
• Preparing various reports specific to the activity