Main Responsibilities

• Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears.
• Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization).
• Review and implementation of risk-reducing measures within the granted authority.
• Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction.
• Management and processing of insolvency proceedings.

Work Setup & Schedule

• Location / Format: Initial On-site / Full Office format, with the possibility of transitioning to a Hybrid model over time.
• Working Hours: Monday to Friday, full-time (schedule aligned with the targeted European market).

Only eligible candidates will be contacted in a maximum of 2 weeks. All information will be treated as strictly confidential.‍
For our client, we are searching for a team of Collection Specialists as follows:
We are looking for multilingual professionals with fluency in English and one of the following market languages:

• Spanish
• Italian
• Dutch
• Flemish
• French

We are hiring for two specialized tracks within each language division:

• Collections Specialist - Automotive Focus
• Collections Specialist - Accounting Focus

Requirements & Competencies

• Languages: Fluency in English AND one of the following: Spanish, Italian, Dutch, Flemish, or French.
• Professional Experience: Minimum 1 year of experience in Collections & Automotive OR Collections & Accounting.
• Domain Knowledge: Strong knowledge of leasing and financing; basic knowledge of corporate and insolvency law.
• Skills: Experience in receivables management, strong communication, flexibility, negotiation skills, and assertiveness.
• Qualifications: Commercial (banking) vocational training or related studies are desirable.
• Work Style: Team player with a reliable and independent working style, ability to make decisions based on context and risk analysis, and a fast learner.

HRS Romania is a workforce management solutions hub, home to Senior HR Consultants who always act as business improvement architects. Start-ups or corporations - we house all HR can offer under one roof, for businesses of any size.

Moving forward is impossible without the initial drive to do things differently and get results, not only words: our solutions'​ portfolio, flexibility and exceptional customer service enable us to build long-lasting relationships that delight our business partners. It’s safe to say we know our ways around the HR business and we can prove that we do our job better than most.

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