At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a skilled, experienced, and motivated Competitive Intelligence Analyst to join our Global Customer and Market Intelligence team. In this role, you will be responsible for leading the enablement and management of the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform, transforming fragmented market signals and direct buyer feedback into actionable strategic advantages. You will act as the Centre of Excellence lead for Crayon and Clozd, overseeing their successful integration with commercial systems and driving platform adoption across sales, product, and marketing teams to improve win rates, optimise product roadmaps, and enhance go-to-market strategies.
What You’ll Do
In this role, you will:

• Platform Management and Optimisation: Lead the end-to-end management, operation, and optimisation of the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform across all Iron Mountain business units, leveraging artificial intelligence capabilities for advanced analysis and instant buyer insights.
• Cross-Functional Collaboration and Enablement: Partner with Iron Mountain Information Technology teams to execute integration roadmaps with key systems—including Salesforce, Seismic, Gong, People.ai/Backstory, and Google Workspace—while driving cross-functional adoption and serving as the internal subject matter expert across sales, product, and marketing.
• Program Execution and Compliance: Manage the execution of the Clozd Win-Loss program and Crayon content, ensuring all automated workflows, interview guides, and dynamically updated Battlecards adhere to organisational standards while monitoring platform success metrics like seller login rates and influenced revenue.
  

What You’ll Bring
The ideal candidate will have:

• Several years of progressive experience in Competitive Intelligence, market intelligence, or platform management within a complex Business-to-Business (B2B) enterprise.
• Strong knowledge and deep experience with the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform, including a proven ability to leverage integrated artificial intelligence tools for actionable insights.
• Proven ability in technical project management, specifically managing relationships with the Information Technology function to execute integrations between Competitive Intelligence/Win-Loss platforms and Customer Relationship Management (CRM) or Sales Enablement systems like Salesforce, Seismic, and Gong.
• A Bachelor of Arts or Bachelor of Science (BA/BS) degree in business, marketing, or a related analytical field.
  

What We Offer

• Competitive compensation and benefits aligned with the experience.
• Flexible work options and alternative work arrangements to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth within a global organization.
  

Are you ready to help Iron Mountain expand our customer relationships through data-driven insights? Apply today to join our Global Customer and Market Intelligence team!
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Category: Marketing
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0104717
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