We are looking for a motivated, detail-oriented individual who enjoys working in a dynamic environment, managing customer accounts, and contributing to an efficient credit & collections process.

Short Description

Handles assigned accounts, invoices, and transactions within agreed timelines, following internal policies and procedures, in order to collect all due invoices and reduce the overall AR balance.

Responsibilities

• Manages the assigned outstanding accounts

• Notifies customers with overdue debt and secures payment via telephone, email, fax, or letters

• Records and updates information regarding customers’ financial status and collection actions

• Responds to customer inquiries related to account balances or payments

• Establishes and monitors customer credit limits

• Reviews and processes orders on hold by assessing risk and liaising directly with customers

• Keeps detailed records regarding credit assessment and customer financial status

Requirements

• German – mandatory (strong written and spoken skills)

• English – good secondary language level

• Studies in Accounting/Economics are an advantage

• Customer-facing experience is a plus (call center, customer service, front office, etc.)

• Strong interpersonal skills and ability to collaborate within a team

• Professional, positive attitude and responsible approach to work

• Ability to work efficiently under pressure

• Good organizational skills

• Solid practical knowledge of MS Office

About Viking

Viking is one of the most important European reseller of workplace products and services.

The Shared Service Center (SSC) in Cluj-Napoca is currently the only Viking subsidiary in Romania. With a focus on financial services (Accounts Payable, Accounts Receivable & General Ledger), Viking SSC also incorporates departments such as Master Data Management, Data Management Services and e-Support.

With an enthusiastic team of around 300 associates, Viking Office Service Center is one of the main players in the SSC/BPO field in Cluj-Napoca.

Our motto is #TogetherFasterStronger so you can be assured that we will welcome you in a friendly, yet professional work environment where you can evolve. To find out more about Viking, visit our website at and check out our social media - Instagram and Facebook.

If you're detail-oriented, fluent in German, and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.

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