Who You Are: Whether you’re just starting out or have experience in customer care, we’re looking for:

• English speakers (B2–C1 level);
• Good communicators with a calm, solution-focused attitude;
• People who enjoy working in a team and learning new things.

What You’ll Be Doing:

• You’ll be the friendly, knowledgeable voice that guides customers through their questions and concerns.
• Most of your work will involve inbound calls, with occasional follow-ups.

Your Day-to-Day:

• Answer customer calls and offer clear, helpful support;
• Solve problems and escalate when needed;
• Keep track of interactions using CRM tools;
• Collaborate with your team to improve the customer experience.

What You’ll Get:

• Paid training (7 weeks, with a small group of peers);
• A friendly, international team;
• Flexible shifts between 10:00 and 22:00, plus rotating Saturdays;
• A chance to grow in a company that’s just getting started in Iași.